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Ghent Chevrolet - Service Center

Greeley, CO

4.0
181 Reviews

181 Reviews of Ghent Chevrolet - Service Center

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November 26, 2023

It took over 3 weeks to talk to someone in the service department. We left messages because the service manager was not available, and those messages were never returned. I even attempted to speak to the More

by Dkraft81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service manager
Nov 27, 2023 -

Ghent Chevrolet responded

we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (970) 339-2438 when you have a chance. Thank you, and we look forward to hearing from you.

November 25, 2023

I came in for an oil change and it was done to my satisfaction in a timely manner. More

by billesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

All positive, knowledgeable about my BOLT, excellent customer care from start to finish. I do have one item I'd like to discuss w/you. More

by Rose
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
November 24, 2023

Ordered in the Part and installed within 1 week. Appreciated the good communication and work quality. More

by dkmeinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
November 22, 2023

I took my 2014 silverado in for oil change and tire rotation. My TPMS was working when I came in. However, when I picked it up it wasn't working, and they tried to charge me $600 to fix it. I took o More

by jwhitson7
Recommend Dealer
No
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
November 22, 2023

Everything was so smooth and excellent! Scott helped with every step of the way Awesome staff More

by dawnettenicole1
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Greer
November 14, 2023

It was just a ECM programming but Scott and Mica went above and beyond to communicate and make sure I was informed and content with what was done. These two fellas really changed my mind about how terrib More

by Roxmtz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah/service dept 5 stars
November 10, 2023

Waited too long for wrong diag. A 2nd opinion found the problem and fixed it. More

by gguzman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Greer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Ghent Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 09, 2023

Another exceptionally great experience provided by Tim Ervin and the Service Department at Ghent Chevrolet! More

by Swervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Really good service and they explain me everything, and suggest me other services that I have to do for better work, my english it was not very well but they understand me and explain me good. More

by sandoval_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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