Giant Recreation World OB
Ormond Beach, FL
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212 Reviews of Giant Recreation World OB
Skylight cover Had the skylight cover on my rv replaced. It was an insurance claim. Had to make 2 trips. First time wrong part was sent. Total time involved because Had the skylight cover on my rv replaced. It was an insurance claim. Had to make 2 trips. First time wrong part was sent. Total time involved because of insurance company dragging their feet was about 30 days. Dealer did a fantastic job as usual. Got me right in once they got the part. More
Rude staff Came by for the second time to discuss financing on the RV we liked. Twice a sales person who wasn't helping us, reprimanded my spouse for touching or Came by for the second time to discuss financing on the RV we liked. Twice a sales person who wasn't helping us, reprimanded my spouse for touching or doing something. How are you to buy an RV if you can't check it out. Too bad, this was my favorite but I won't buy from this dealership. Feel bad for my sales representative (Miguel) who was being helpful but felt helpless due to his co-workers behavior. To top it off, I chose to express my dissapointed with the "manager", only to have him tell me that my spouse had no business going up the stairs. All we wanted was to see the roof of the RV, wow! It could have all been avoided with some people skills. The way to treat a person matters! I suggest a couple of signs on each side of the stairs, there are none even though the manager insisted they were. Another suggestion would be to cordially ask if you may be helped and once you understand the customer intentions, then you may proceed. Customer service 101. More
Great Experience Very good selection of new RVs of all classes. Our salesman, Miguel was very knowledgeable about the RV - he got a little aggravated with us about th Very good selection of new RVs of all classes. Our salesman, Miguel was very knowledgeable about the RV - he got a little aggravated with us about the haggling but did work to get us a good price! :) Phil, the manager, was great to work with, and of course, was the decision maker on the deal as well as on our trade-in. And, Kyle, the financial officer, was absolutely awesome to work with! The lifetime warranty also sold us on the dealer. Would go back to them again! More
Courteous staff, eager to please their customers We found the used truck camper we wanted online and since we had to drive from several states away the salesman offered to show us the camper via face We found the used truck camper we wanted online and since we had to drive from several states away the salesman offered to show us the camper via facetime, which helped tremendously. We drove down and found that the staff at Giant RV was willing to go above and beyond to help us out: switched out mattress, repaired our electrical connections truck to camper, and were fair when it came to negotiating price. Miguel was very accommodating, Phil very flexible, and Doug R. extremely knowledgeable. More
The place to go to fulfill your lifetime wishes ! On a vacation trip from Virginia to Florida in February we had the great fortune to visit Giant RV after shopping 2 other RV Dealers. We are retiring On a vacation trip from Virginia to Florida in February we had the great fortune to visit Giant RV after shopping 2 other RV Dealers. We are retiring and our dream was to become "Full-Time" in a motorhome. How fortunate to not only become educated by our Salesman John but his non-pushy approach and willing to answer any and all questions we had with his professional manner. We were able to purchase the Motorhome of our dreams and look forward hitting the road !! Thanks to all the great associates for a job well done. More
Great experience. Maybe best experience for vehicle purchase I've had. Salesperson knowledgeable , courteous and professional. Service walk through was informative and Maybe best experience for vehicle purchase I've had. Salesperson knowledgeable , courteous and professional. Service walk through was informative and thorough. Unit was delivered on time and in great condition. More
great delivery coordinator delivery coordinator Doug Rogers went over everything answered all questions. sales manager was also very helpful. if your looking for a RV look no f delivery coordinator Doug Rogers went over everything answered all questions. sales manager was also very helpful. if your looking for a RV look no further then G.R.W. More
Great experience We went to check out travel trailers and ended up buying one that day. We had checked out another dealership and decided that giant recreation world h We went to check out travel trailers and ended up buying one that day. We had checked out another dealership and decided that giant recreation world had the best options for us. Our experience was great from the salesman, finance department to the set up and installation department. We would highly recommend this dealership to any friends or family looking to purchase an RV. More
Absolutely Confidence There have been no problem with my RV Giant has not been able to take care of. I love the parts department people. When my furnace stopped working th There have been no problem with my RV Giant has not been able to take care of. I love the parts department people. When my furnace stopped working they scheduled me quickly then appraised me of each problem and its cost to repair before continuing their work. More
Very Good Everyone was very nice and helpful we had a excellent salesman and I would recommend Giant Recreation world to anyone that wants good service and Purc Everyone was very nice and helpful we had a excellent salesman and I would recommend Giant Recreation world to anyone that wants good service and Purchasing of a RV. Thank you again. More