15 Reviews of Gillman Honda San Antonio - Service Center
I never thought i’d say this, but i’m always excited when I go into Honda Gillman in Selma for ANY service my vehicle needs. Everytime I go Joel Aguilar always treats me like family, he is very thorough, wha I go into Honda Gillman in Selma for ANY service my vehicle needs. Everytime I go Joel Aguilar always treats me like family, he is very thorough, what makes me come back to him is he is very honest and has LOTS of integrity. Thank you Mr. Aguilar for always taking great care of my vehicles needs and making her last! He is a very great asset to honda and ALWAYS puts his customers needs first! More
Great service department. Repairs are done right the first time and they are awesome people! One of the last truly qualified and honest shops in the area. Repairs are done right the first time and they are awesome people! One of the last truly qualified and honest shops in the area. More
I had a very disappointing experience with their service on Aug-2020. Not fixed the Cabin filter box in the right way and the arm(which is on the right side) of the glove box was not placed, just left is un on Aug-2020. Not fixed the Cabin filter box in the right way and the arm(which is on the right side) of the glove box was not placed, just left is unfixed. When I did my 1st service they didn't fix the bottom plate screws properly after the oil change and I observed that next 2 days of service and I again went to the same place and requested them to fix that. I will not recommend this place for any of my friends for any services. More
I hada great experience on purchasing my 2019 CRV , Enrique Perales was very helpful and patient, he was very explicit on every detail he is very knowledgable I will definitely recommend Gillman Honda Enrique Perales was very helpful and patient, he was very explicit on every detail he is very knowledgable I will definitely recommend Gillman Honda and Enrique to family and friends More
Best Service Department Thank you Gillman Honda San Antonio for bringing back to the service department the best Service Adviser in San Antonio Texas, Mr. Dan Tarr whose frie Thank you Gillman Honda San Antonio for bringing back to the service department the best Service Adviser in San Antonio Texas, Mr. Dan Tarr whose friendly,courteous, and service assistance has been and asset to your dealership. On these holidays, I wish you Gillman Honda personnel A "Merry Christmas" and a "Happy New Year" Ivan Thompson Jr. More
Continuous issues Purchased a 2004 honda civic with low miles. Great price,but have spent more on repairs than the cost of the car. I understand the age. But to spend Purchased a 2004 honda civic with low miles. Great price,but have spent more on repairs than the cost of the car. I understand the age. But to spend thousands and the maintenance light comes on within a month of each visit!!! Then I called james who at best was short with me- told me he has numerous hondas in everyday and told me my car needed an oil change, which I did. Still a maintenance light on. To GED up to call back again. More
Taking advantage On Aug 30 2019 my wifes 2016 Acura MDX with 44,300 miles check engine light came on and car had no power. She had it towed to Gillman Honda. They chec On Aug 30 2019 my wifes 2016 Acura MDX with 44,300 miles check engine light came on and car had no power. She had it towed to Gillman Honda. They checked it out and told her that they had to order a part and would take 4 days to get that part in. Turns out to be rocker arm oil pressure switch went bad (part # HON 37240-R70-A04 and O Ring part # HON 91319-PAA-A01). They charged her $7.56 for the rubber O-ring and $55.37 for the oil pressure switch. I wonder where they get their parts since the OEM oil pressure switch can be purchased for between $26. and $28. most anywhere online. The part that really gets me is what they charged for labor to replace the oil sensor, $300. This is taking advantage of the customer who is unaware. This oil sensor replacement should take no more than 30 minutes to replace. Total bill $62.93 parts , Shop supplies & admin fees $32.70, Lab-mechanical $300.00, Sub Total $395.63, tax $7.89 which totals $403.52. More
I need another service center I'm ever comi back to Gillman We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of We went to have a part replaced with the original parts, instead the repair job was done with a part that was not original. We were not made aware of this before being billed for the repair and when asked why an original part was not used "David's" response was to get us a quote for the the part we originally wanted. We went to the dealership with the understanding that repairs done there would be done using the cars original parts and not a part that can be obtained from any other auto part store. More
Service Department Nightmare Service department less than professional. They did their best best to ignore me then acted like they were doing me a favor by talking to me. James Service department less than professional. They did their best best to ignore me then acted like they were doing me a favor by talking to me. James Holderman is the worst service advisor I have ever had the displeasure to meet. I will never take this Honda back to Gillman. More
Outstanding Customer service/Dealership I wanted to take a minute to compliment Alex Mendoza for his exceptional customer service. Alex managed to take care of my vehicle promptly, convenie I wanted to take a minute to compliment Alex Mendoza for his exceptional customer service. Alex managed to take care of my vehicle promptly, conveniently, and taking into account our busy schedule. Alex truly went out of his way to make sure we had a positive experience. I Certainly recommend Alex and this dealership to anyone who is looking for a great car, outstanding service and friendly consistent customer service. A loyal Honda customer. More