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15 Reviews of Gillman Honda San Antonio - Service Center
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May 09, 2015
Read This!! Over the last year I've been dealing with Mr. Dan Tarr in the Gillman Honda of San Antonio service department. I was smart enough at the time in 2007 Over the last year I've been dealing with Mr. Dan Tarr in the Gillman Honda of San Antonio service department. I was smart enough at the time in 2007 to buy a service contract. My Cr-V decided last year to start falling apart. Dan worked with me to get everything covered under the service contract before the warranty ran out. Any time I came in he greeted me by name, got everything set up and arranged the rental car (which was also covered by the service contract.) Drop off and back out the door was usually under 15 minutes. The longer wait was for the rental car courtesy vehicle to pick me up. He always called if an issue popped up to keep me in the loop. I highly recommend dealing with him if you have any maintenance issues with your vehicle. I rated the service price at 3 stars only because price-wise I can find it cheaper elsewhere but deal with longer wait times and crappy customer service. More
by Mapone
Employees Worked With
Dan Tarr
May 22, 2014
Excellent First Service I took my 2014 Honda Odyssey in to Gillman Honda for its' first service. I wanted full synthetic oil for the oil change. The technicians were friend I took my 2014 Honda Odyssey in to Gillman Honda for its' first service. I wanted full synthetic oil for the oil change. The technicians were friendly and competent. The service was performed correctly and very quickly. My car was even given a free car wash. My experience with the Gillman Honda service department was exemplary in every respect! More
by stevestinson
Employees Worked With
Cedrick and Matt
October 27, 2012
Have had service at this location for almost two years and will continue to return. The service is prompt and customer service is fantastic. They take great care of my crosstour! Thanks Guys!!!! and will continue to return. The service is prompt and customer service is fantastic. They take great care of my crosstour! Thanks Guys!!!! More
by Jack418
Employees Worked With
Brian "Spanky" Scott
September 03, 2011
Gillman is my third Honda dealership in three and a half years. The dealer where I bought the car had excellent service, but we moved hundreds of miles away. After a few visits to the closest dealer, it was years. The dealer where I bought the car had excellent service, but we moved hundreds of miles away. After a few visits to the closest dealer, it was plain that the customer was not as important as the service employees, who paid little attention to appointments, customer's time and keeping customers informed. So I tried Gillman, thinking I needed a new battery. I called just after getting a root canal, hoping I wouldn't have to wait for hours for service as I needed to buy and start some prescriptions. I didn't mention the dental work but was told to come right over to the express service center. They had enough staff to work with a number of people. They tested my battery, showed me the results, put in a new one, and I was out in no time. Gillman is my new dealer. More
by TxTravelr
Employees Worked With
Jason Shelnutt
