Gillman Honda of Fort Bend

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Gillman Honda of Fort Bend:
I was shown a specific car and then brought inside to negotiate purchase. After negotiations they bring me a car that was not the one I was shown and had minor dings & scratches on it and refused to sell me the car that we had all looked at stating that they had to sell me 'this one'to boost their profit margin. Prior to informing me of this they kept assuring me that I was getting the very same car I looked at. Even going as far as to tell me they had brought another car in and parked it in the empty space where mine was pulled out from (never happened). When I caught this, it was stated that I was jeust trying to get a good deal and insinuations made as to my integrity being questioned as less than honorable. I was lied to, cars switched, and then degraded when I wouldn't conform to what they wanted to do to make the most money off me. Buyer beware! These are NOT upfront, honest people. Take your business to Russell/Smith Honda or another dealer! When we tried to resolve the complaint with Chris Gillman, I was argued with and again tried to be sold the car that I didn't want. I also tried to pay cash for the car and they argued with me to finance it so they could get additional money from the finace company. I have had 3 other local dealers offer me the same cash deal for the same options. We will definitely go to another dealer where salesman don't play hide and seek with the customer

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Gillman Honda of Fort Bend:
My experience at the store was excellent. Jeff Raval was great. Even Chris Gillman him self stopped by and said hello. I was in and out with out any problems. I bought a Honda accord. I would definalty recommend others to come by and buy a car from them. They treated me like family

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