Gladstone Mitsubishi

Near perfect experience here buying a used Ford Raptor. Sales person Brandon K is stellar. Friendly, fast and efficient Sales managers willing to work with me on price negotiations and got me great fin Sales person Brandon K is stellar. Friendly, fast and efficient Sales managers willing to work with me on price negotiations and got me great financing options. Finance paperwork was quick, efficient and without the typical pressure to buy unnecessary extras. My only gripe is that they wouldn’t deliver the truck with a full tank of gas (it was at the 1/4 mark) and the spare smart key fob didn’t work. They refused to be responsible for fixing it. This is why I gave them 4 stars instead of a 5. It’s a shame because had these two issues been looked after, I’d give this dealership a perfect rating. Nonetheless, Brandon and Elliott are great so go ask for them. More

Follow up is non existent I bought a vehicle 5 months ago with 3 items they said they would fix. To this day they have not followed up on nor have they fixed. Sent me a part f I bought a vehicle 5 months ago with 3 items they said they would fix. To this day they have not followed up on nor have they fixed. Sent me a part for one thing that did not fix the problem. Good at sales, but horrible at following up to make sure the customer is happy. Will never buy here ever again!! Can't give zero Stars so gave only 1 star. More

Efficient,Honest,people to work on. First my lower arm controller was spotted to be in dangerous condition as all of us know “safety” comes first secondly my abs & sac light comes on set First my lower arm controller was spotted to be in dangerous condition as all of us know “safety” comes first secondly my abs & sac light comes on set a code also their unique values I love it for example the supplying of parts by the owner is awesome they allow it so next my bearing front is something to be change before resetting the code but proffetionally they examine the bearing before putting it and it comes out to be ok they just reset the code and it works fairly I paid 1 hr. Of trouble shooting labor equipment usage shop usage tools and etc. 120/hr. - 12% discount = 108 not bad! More

Amazing service from Justin Valente at Gladstone Mitsubishi Justin went above and beyond to make sure we were satisfied. He was knowledgeable about the car, provided expert advice and have us a great deal! Stro Justin went above and beyond to make sure we were satisfied. He was knowledgeable about the car, provided expert advice and have us a great deal! Strongly recommend!!! More

Pretty low pressure dealership. Spent a few too many hours there but everyone was very nice and low pressure. I guess it just takes time to buy or lease a car. At least I was pretty Spent a few too many hours there but everyone was very nice and low pressure. I guess it just takes time to buy or lease a car. At least I was pretty comfortable the whole time. Probably the best experience overall in all my purchases or leases. More

Great car buying experience Everything I would hope for when purchasing Justin and Mike were professional and made it work for both sides. If you are looking for a new Mitsubis Everything I would hope for when purchasing Justin and Mike were professional and made it work for both sides. If you are looking for a new Mitsubishi or used car i highly recommend them. More

Great Experience They had just what I wanted. Justin did a great job. Very personable and professional. Even picked me up at the airport. I flew in from Medford. They had just what I wanted. Justin did a great job. Very personable and professional. Even picked me up at the airport. I flew in from Medford. More

Awesome job. Justin did a great job. Highly recommend him, truck I wanted, price I liked, excellent service. After sales help was great, got some great warranty in Justin did a great job. Highly recommend him, truck I wanted, price I liked, excellent service. After sales help was great, got some great warranty info. More

A great buying experience My husband and I had a great car buying experience today. Justin and John were friendly and answered all of our questions. We are very happy with ou My husband and I had a great car buying experience today. Justin and John were friendly and answered all of our questions. We are very happy with our purchase and didn’t feel any pressure from them. More

Justin help make car shopping easier Justin was awesome even though he would not give me his cool ink pen lol.. Definitely help solve our problems with having to many vehicles combined 2 Justin was awesome even though he would not give me his cool ink pen lol.. Definitely help solve our problems with having to many vehicles combined 2into 1.. Thank you Justin More