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Glenn Chrysler Dodge Jeep Ram

Crestwood, KY

4.4
235 Reviews
Glenn Chrysler Dodge Jeep Ram is proud to be Louisville's newest (and now largest volume!) Chrysler Dodge Jeep Ram dealership! We are your #1 source for new and used vehicles, vehicle service and parts! Call, click or stop by our dealership in Crestwood, KY today! Interested in selling your vehicle? Glenn makes selling your vehicle easy. With our 15 minute appraisal, you can walk away with a check for your vehicle today. Need maintenance or repairs to your vehicle? Glenn has a full automotive maintenance and repair facility with state of the art technology and factory trained technicians. Glenn CDJR is a one stop shop for all of your automotive needs!
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6424 KY-146

Crestwood, KY

40014

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Showing 235 reviews

January 26, 2023

Dependable, honest and on time when I have automotive service needs of my family’s vehicles More

by Cdugan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Silveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Horrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tres Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

Jan 28, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review!

January 26, 2023

Service department does not answer when I called. I had to drive to them to discuss my problem. I dropped car off for a warranty problem on a Monday,don't hear anything till I tried calling Wednesda More

by TINA.KHOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Boyatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Tina, we have been unable to locate your contact information in our system. We have no record of you visiting our service department. Of course, this is not an acceptable experience for us and we want to address any concerns you have. Please reach out to me directly so I can be of assistance. Nathan Stahl, General Manager. nstahl@glenncdjr.com; 502-241-6868 x5231.

January 26, 2023

I purchased a used truck for under $10,000 I was treated as if I was buying a $100,000 truck More

by New York
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Always attentive, professional & trustworthy. I appreciate how convenient it is to get routine service done. I always feel assured that the level of competency by the technicians is outstanding a More

by regal138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Great service from everyone who helped get my vehicle repair scheduled and the technicians who repaired it. Went above and beyond to get my problems fixed! More

by Chrysler 300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charmaine Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 26, 2023

Customer service agent I worked with was fantastic. However, despite being told there was no issue with my batteries, the auto start/stop feature in my Jeep has yet to work since leaving dealership. More

by robert.schmuckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Robert - we appreciate the review. We utilize a MOPAR battery test device and the readings were good on your battery. If you continue to experience this concern, please reach out and we will work to resolve the concern as quickly as possible.

January 26, 2023

Very straightforward, was able to get almost everything done remotely with the exception of the test drive and signing of course. Very happy with my purchase. More

by ntidd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

January 25, 2023

I had great pleasure working with Mason to get my current dream car. He was very thorough and made me feel comfortable with making this purchase. More

by Brooklyne Moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for the great review! We look forward to providing you excellent service in the future!

December 29, 2022

The worst dealership I’ve even dealt with in life. Not organized and zero communication. We wish we never purchased a vehicle from this group of incompetent individuals. HORRIBLE !!! RUDE!! TERRIBLE!! More

by Shay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Shay - we have no record of your visit or purchase from our dealership. Please contact us at 502-241-6868 to review this situation and allow us to find a solution.

Jan 27, 2023 -

Shay responded

The entire staff is very aware of the situation where the Jeep SRT was stolen, items were then stolen by your mechanics. Visit “your” dealership and they will be able to tell you all about it. My husband purchased this vehicle. I don’t need to mention his name unless there is a history of cars stolen off your lot. But you know what.. perhaps you do! You have the worst establishment in history of dealerships. Close it down. Just writing this brings back my anxiety! Horrible horrible people!

December 14, 2022

Bad customer experience in buying a used car. Shady practices.never made good on agreements More

by tudorbob739
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mason Wells
Jan 27, 2023 -

Glenn Chrysler Dodge Jeep Ram responded

Bob, we were able to review the information with your purchase. Any agreement that was made will be honored and taken care of. Service after the sale is important to us. Please reach out to us at rfrey@glenncdjroflouisville.com and we will coordinate to rectify any outstanding items.

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