The only negative in this transaction was the ridiculous "corporate" policy that gives me a better price for financing the car, instead of paying cash. Specifically, I wanted to pay cash, which in my opinion, should warrant me getting the lowest price possible. But that was not the case. according to my salesperson, Glenn Howell, Hyundai gives incentives to finance the car that are not available in cash transactions. As a result, I was quoted a price that was about $1,600 HIGHER if I paid cash...which make NO BUSINESS sense to me. And as a result, I decide to finance the minimum amount to get these incentives, and pay it off in three months, which i was told was the minimum time required to not get penalized for early prepayment. This is an absolutely RIDICULOUS business practice and it probably cost me to have to spend an extra 2 hours at your dealership.
Excellent job at listening to my needs. I appreciate that very much. Keep up the great job and I will send people your way. Great customer service.
"My buying experience."
Having been recently widowed, I was apprehensive buying a car on my own. My husband was the one to negotiate and know if we were getting a "good deal." Brad and the staff at Glenn made the experience very easy for me and for that I am very grateful. They are an asset to the Hyundai brand and hopefully will be recognized for that.