Global Auto Mall

Perfect car buying experience. We loved our sales associate Julio Ruiz. Thank you so much! We loved our sales associate Julio Ruiz. Thank you so much! More

I will recommend my family and friends to try Global Hyundai specially to come and see Julio Ruiz.. excellent customer service definitely great experience Hyundai specially to come and see Julio Ruiz.. excellent customer service definitely great experience More

Professional and seamless transaction throughout the process . Chris knew exactly what was needed to complete the transaction process process . Chris knew exactly what was needed to complete the transaction process More

Julio was very helpful. My wife and I went to Global last week to buy out our lease vehicle but we end up getting a new one. Thank you Global. My wife and I went to Global last week to buy out our lease vehicle but we end up getting a new one. Thank you Global. More

We went to global auto mall on route 22 in North Plainfield to get prices on a Hyundai. We were met by a sales representative Antoine Gratz, who was not only polite, friendly but an outstanding sale Plainfield to get prices on a Hyundai. We were met by a sales representative Antoine Gratz, who was not only polite, friendly but an outstanding salesperson to boot, we had a terrific experience and bought a beautiful Tucson. More

Do yourself a favor and stay away from Global Auto Mall service department!!! They do botched work and then force you to pay a nonsense diagnostic fee of an issue that they caused! Did brand new front brak service department!!! They do botched work and then force you to pay a nonsense diagnostic fee of an issue that they caused! Did brand new front brakes and resurfacing of rotors with them back in January of this year. Going by their advice that resurfacing was the way to go for me, I should have never listened. As this seemed to be their plan to squeeze $500 out of me in January and then another $500 a few months later. Why do brand new pads and resurfaced rotors squeal like an old car about to fall apart? They refused to take ownership for any kind of issues they might have caused. I spent over 5 hours in the service department that day and was forced to pay a diagnostic fee and get this there was no diagnosis! Then they tried to tell me oh you actually need to get new back brakes now and oh you should have never resurfaced the brakes. I had been to that service department about 7 times in the past 3 months and at no point did they ever say anything about back brakes which leads me to believe this was a big ploy to squeeze more money out of me like I was some kind of fool. The best part is your "service manager" HUGO VACADIEZ what a useless sorry excuse for a representative of your establishment. He is rude and condescending. He acted as if I was nothing and like the money I spent in your place was simply not enough. He even had the gall to say he felt like he was being "strong armed" and even takes me over to his computer and says, "oh you're such a loyal customer well all I see here are oil changes and tire rotations". I have been a loyal Global customer for over 10 years but no longer because of the way I was treated on that day. Now I have to go to a different shop to fix something that they messed up back in January! Upper management is of no help with this either I guess they don't care about losing a customer when they are too busy scamming other people out of their hard-earned money. More

Dealer adds something called "protection package" for about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer about $2000 without telling about it and giving the option for the customer to refuse it. Absolutely useless protection designed to increase dealer profit. Be careful. More