Gold Coast Acura

The first question they asked me was "are you going to buy the car TODAY???" They are extremely aggressive, it was almost repulsive. When I wanted to take time to think about it, they became really r to buy the car TODAY???" They are extremely aggressive, it was almost repulsive. When I wanted to take time to think about it, they became really rude, taking a deep sigh, and agitated. I know they work on commission, but really THAT IS ALL THEY CARE ABOUT!!!! They don't care about customer needs or wants. Later, he became so frustrated, spoke so rudely, I decided not to buy the car. Also, they have no shame in lying. I said I found a better deal at Thousand Oaks Acura dealer, they lied to me by saying, "you don't want to buy the car at thousand oaks. They are going out of business. We know; one of the managers there asked us for a job." I know that was not true. I believe thousand oaks is still in business and booming. I RECOMMEND EVERYONE TO STAY AWAY FROM THIS PLACE. JUST WORST CUSTOMER SERVICE IN ANY INDUSTRY. They give bad names to car sales industry. Period. More

Great and friendly service. They gave me the best price for my Acura. for my Acura. More

Bought a car here, good price and friendly sale. We did not live in the area and drove out of our way to buy because the deal was good. Had a body kit installed as part of the sale. They installed it wrong not live in the area and drove out of our way to buy because the deal was good. Had a body kit installed as part of the sale. They installed it wrong and the rear bumper nearly fell off! We had to take it to a local dealer for repair/ They also messed it up. Gold Coast would not even contact the service department or assist in negotiations with Honda to get it fixed though we repeatedly pleaded with them for assistance, and they would not even reply. A great dealer until they make the sale, then they don’t care at all! Avoid at all cost! More