Read Reviews Gold Coast Cadillac Saab Hummer

Gold Coast Cadillac Saab Hummer

Gold Coast Cadillac Saab Hummer

2123 Highway 35
Oakhurst, New Jersey 07755


(732) 695-1400

Gold Coast Cadillac Saab Hummer
Manufacturer: Cadillac

Write a ReviewWrite a Review

  • Customer Service:

    4.0
  • Quality of Work:

    4.2
  • Friendliness:

    4.3
  • Overall Experience:

    3.9
  • Pricing:

    4.2

24-Month Rating

based on 23 reviews

4.1

4.1 out of 5

48 lifetime reviews

Gold Coast Cadillac Saab Hummer

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Gold Coast Cadillac Saab Hummer

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Gold Coast Cadillac Saab Hummer has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

cmazz1
5/14/2013 3:00:28 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
mike levine
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

I brought my 2012 cadillac in for some regular maintence and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time,which only took 1.5 hours from start to finish.The car is perfect again.I want to thank mike and the staff for making my visit so easy, i will be sure to refer anyone interested in a cadillac to Gold Coast.

Chris M

Was this review helpful to you?    Yes | No

Response From: Gold Coast Cadillac Saab Hummer
Added: 5/15/2013 6:14:21 PM

Chris, thank you for sharing your wonderful experience at Gold Coast Cadillac. Our service department works hard to ensure that customers are provided with informative and efficient service and I'm very pleased to hear that this accurately described your visit. If any questions come up about your car, please do not hesitate to contact us right away! We're always ready to serve you. In the meantime, please become our follower on Facebook and Twitter to find dealership news and service specials.

Thanks again,
Steve Stigliano - General Manager

Twitter
rap4jc
3/9/2013 12:35:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelhi Costello
Anthony Zaino
Keith Harvey
Walter Kowal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

From the first online contact with Kelhi Costello to driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prompt, professional, inviting, and comprehensive. When I arrived the next day the receptionist called Kelhi, I was promptly introduced to Anthony Zaino, and test driving the vehicle of interest within 10 minutes. Anthony is a true professional. He is friendly but not pushy, efficient and respectful, and moved the process at the pace I was comfortable with but never any delay. We came to an agreement on purchase price within the first hour, he then introduced me to Keith Harvey because we both have midwest origins, spoke to Keith for 1/2 hour about pleasant topics (never mentioning the purchase or dealership) and quickly moved to the paperwork after that. Next I was introduced to Walter Nowal who guided me through the paperwork process quickly and efficiently. Walter even asked my permission to share the additional services and packages that were available with my purchase. When explaining the packages (wheel and tire, paint and interior protection, etc.) he clearly stated prices, advantages, and warranties but also mentioned that there was no urgency to purchase immediately. I was free to think about it and take advantage of the package at a later date. Every individual in the dealership was professional, friendly, respectful (always addressing me as Mr.) and the whole process was a few hours from arrival to paperwork completion. All this and I was just purchasing a used vehicle for under $15k yet they treated me like I was purchasing a $100k Cadillac. They changed fluids and filled the gas tank then I drove away with my vehicle the same day. WOW - go to Gold Coast to purchase a vehicle, ask for Anthony Zaino, and have the best car buying experience of your life! My kudos and thanks to this great group of professionals.

Was this review helpful to you?    Yes | No

Response From: Gold Coast Cadillac Saab Hummer
Added: 4/30/2013 1:15:23 PM

Thank you very much for taking time to write out the details of your wonderful experience at Gold Coast Cadillac. Walter, Anthony and the rest of our sales team work hard to ensure that all of our customers drive off the lot feeling confident and pleased with their visit. It's awesome to hear that you experienced just that! If you have questions about your vehicle, please contact us right away. Also, I encourage you to follow us on Facebook and Twitter to discover great specials!

Sincerely,
Steve Stigliano - General Manager

Twitter
jolomauro
2/28/2013 2:48:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron McNeal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

This was my second time leasing a car with Ron. He was extremely helpful. He spent lots of time with me, giving me all the information I needed on all the options I was asking about. After a test drive, and once we had narrowed it down, he then went to work on helping me find the best deal. When Gold Coast didn't have exactly what I was looking for on the lot, he then went about searching for my car from other dealers. I feel very comfortable with Ron...he is knowledgeable, friendly and I don't feel any pressure when working with him. Thank you Ron!

Was this review helpful to you?    Yes | No

Response From: Gold Coast Cadillac Saab Hummer
Added: 4/30/2013 1:18:59 PM

I appreciate you taking time out of your surely busy day to share you experiences at Gold Coast Cadillac. Ron is a valued member of our team and I'm happy he was able to assist you in a detailed and friendly manner. For terrific service coupons and promotions, I suggest following us on Facebook and Twitter. Enjoy the ride and we look forward to seeing you on your next visit.

Regards,
Steve Stigliano - General Manager

Twitter
gratefuldad
2/22/2013 9:26:09 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Erin Wells _ service rep
  • Customer Service:

    5
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Gold Coast Cadillac Saab Hummer:

The service Rep Erin is extremely pleasant to deal with. She was thorough in doing her work and explaining what needs to be done. I have been bringing my car in quite a bit lately and she has been extremely patient to help me get these repairs fixed. As far as the repairs go I know it's not always easy to find whats wrong with an engine but hopefully they will figure it out soon.

Was this review helpful to you?    Yes | No

Response From: Gold Coast Cadillac Saab Hummer
Added: 4/30/2013 1:21:09 PM

It's great to hear that our team is doing a great job of explaining the processes and details of your repairs. I appreciate you sharing your thoughts about our dealership and hope that everything was worked out for your car. Please contact us with any questions or concerns and be sure you are following us on Facebook and Twitter for great service specials.

Take Care,
Steve Stigliano - General Manager

Twitter
Cortney B.
1/30/2013 9:55:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George Zeigler and Stephen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

Very satisfied! I highly recommend this dealership! The sales people were very friendly, courteous, honest and helpful!
My new car buying experience was smooth and easy!

Was this review helpful to you?    Yes | No

Twitter
Jimmy Z
1/25/2013 12:20:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

I have had credit problems.....Gold Coast got me into a new SRX!! After 4 months of ownership my SRX has greatly exceeded my expectations. I am so impressed with the quality, ride and performance of my SRX!! Can't thank Gold Coast enough!!

Was this review helpful to you?    Yes | No

Twitter
lshulan
10/28/2012 10:55:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron McNeal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

Ron McNeal was great to work with, very knowledgeable and friendly and he went to bat for us with sales manager (Steve who was also great to work with). Got a very fair deal. Ron went way out of the way to accomodate us and made things very easy to understand. He took lots of time. Would definitely recommend Ron as well as Gold Coast. First class and first rate experience. The Sales Assisant took plenty of time to show us all the features and explain them in depth.

Thanks to everyone there - will be back for next car for sure!!!

Was this review helpful to you?    Yes | No

Twitter
ycortinas
6/20/2012 7:41:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

Thank you, it was an easy experience. I decided to make an offer online and got a phone call with the good news it was accepted. Made an appt. with Steve, one of the sale managers and took the truck for a test drive. After some negotiating the truck was mine. Can't get any better than that! No games, he tried to accomodate to my needs. Great customer service!

Was this review helpful to you?    Yes | No

Twitter
Sharilynch
5/31/2012 9:56:23 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron McNeal
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Gold Coast Cadillac Saab Hummer:

Ron went out of his way to help us. He went above and beyond even helping me with a problem not related to our purchase. He was professional and friendly and i would send everyone i know to him. I would go back to this dealer in a heartbeat. He really was wonderful.

Was this review helpful to you?    Yes | No

Twitter
judyk727
4/28/2012 4:52:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Foster
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gold Coast Cadillac Saab Hummer:

Just purchased our first Cadillac from Gold Coast Cadillac, and we are very pleased. Bob Foster is an extremely knowledgeable and accomodating professional, who made the entire car-buying process quite enjoyable. Bob genuinely tried to make us happy, gave us some great advice and offered an excellent deal. We will definitely recommend GCC to all of our friends and family!

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>