Goldstein Chrysler Jeep Dodge

2015 Ram 1500 I had been shopping a few different dealerships in the Albany Area. I decided to stop in to Goldstein because being in the military and having USAA FC I had been shopping a few different dealerships in the Albany Area. I decided to stop in to Goldstein because being in the military and having USAA FCU gave me buying power with participating dealerships Goldstein being on of them. I was greeted instantly and then introduced to a sales rep named Scott Ross. He went out of his way a few times. First he went and searched out of state to get the truck I wanted. He also made sure he was available if I had and concerns. I did run into a few issues with the delivery of the truck. The detail shop was to do a $200.00 Best of the Best detail job on the New truck. I don't think they did anything other than wash it since the tape was on the back window still paint pen on the wheels still and a bunch of other stuff. I also paid a decent amount to have the paint sealed, rustproofed, undercoated and interior sealed. the company they use to do this to my truck has NO attention to detail. They missed areas all over the truck, over spray on the wheels, and exhaust (which it has now been over 300 miles and the smell from the undercoating sprayed on the exhaust is still coming into the cab of the truck) I notified the service department and they are taking care of the issues I have had next week. I will follow up with a review of how Goldstein does with fixing the issues I have had. To be fair these issues I have had are mostly not with Goldstein. More

New Ram in record time Professional, efficient and competent staff. Walked in, greeted warmly and treated respectfully. Bought a new Ram in record time, and at a fair and Professional, efficient and competent staff. Walked in, greeted warmly and treated respectfully. Bought a new Ram in record time, and at a fair and honest price. Introduced to the staff who will be taking care of me and the truck for years to come. More

Happy new Ram owner! Rachel and Sean were very helpful in helping us find the exact 2015 ram 1500 we were looking for. They did not have it on the lot and worked with us Rachel and Sean were very helpful in helping us find the exact 2015 ram 1500 we were looking for. They did not have it on the lot and worked with us to get the exact Ram we wanted. Sometimes it can be very hard to work a new purchase over the phone but Rachel was wonderful and returned all emails and phone calls very promptly which we really appreciated. We couldn't be happier! More

poor service department experance Daughters Dodge Journey wasn't repaired after four weeks at dealership.. Had car towed to different dealership and was repaired. Goldstein still charg Daughters Dodge Journey wasn't repaired after four weeks at dealership.. Had car towed to different dealership and was repaired. Goldstein still charged my daughter $1000.00 and returned the car with same problem. Now they will not consider returning the money. I called to talk to the owner and have not yet received a call. Poor customer service. More

Wonderful experience! Joe Slawienski was a wonderful salesman to do business with. He was professional yet passionate about finding just the right Jeep for me. I would reco Joe Slawienski was a wonderful salesman to do business with. He was professional yet passionate about finding just the right Jeep for me. I would recommend doing business with him to everyone. More

very pleasant experience Our salesman, Kieran Dimele, was very helpful. Showed us around to every car we were interested in with no pressure to push us to buy any of them. Ans Our salesman, Kieran Dimele, was very helpful. Showed us around to every car we were interested in with no pressure to push us to buy any of them. Answered all of our questions. In the end we bought the car we wanted. It a very pleasant experience and this was our first time at Goldstein Chrysler in Latham,n.y. More

AMAZING! I reccomend going to Joe Slawienski!!!! He wouldn't put me in a car until I was completely satisfied with what I was driving! He spent all day trying I reccomend going to Joe Slawienski!!!! He wouldn't put me in a car until I was completely satisfied with what I was driving! He spent all day trying to find me the right car and he finally did it! More

Great experience . This is my 4th Jeep purchase through Goldstein. I highly recommend working with Scott Ross from the sale department and their finance department . The This is my 4th Jeep purchase through Goldstein. I highly recommend working with Scott Ross from the sale department and their finance department . The service department does a great job too. More

outstanding wonderful place to deal with thank you so much. I went to another dealership and got the run around I walked into the latham Goldstein and got a new c wonderful place to deal with thank you so much. I went to another dealership and got the run around I walked into the latham Goldstein and got a new car the same day More

outstanding sales great dealership to do business with. You get a fair deal and they make you feel important to them. The service department is also very good great dealership to do business with. You get a fair deal and they make you feel important to them. The service department is also very good More