Goldstein Subaru
Albany, NY
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283 Reviews of Goldstein Subaru
Straight-forward Friendly Service Started with a test drive. The sales guy was charismatic and earnest. The price was decent and we got all the deals we expected plus more. We got ther Started with a test drive. The sales guy was charismatic and earnest. The price was decent and we got all the deals we expected plus more. We got there around 2 o'clock with a car in mind and left at 6 with the new car we wanted originally. Everyone was personable and decent and probably not full of it. 10/10 More
nothing fun about buying a new car There is nothing fun about buying a new car because of all the BS you usually need to go through. But our salesman Igor was great, very helpful, knowl There is nothing fun about buying a new car because of all the BS you usually need to go through. But our salesman Igor was great, very helpful, knowledgeable and personable. Even the finance guy wasn't as obnoxious as they usually are. Just repeat No Thanks over and over on the worthless add ons. This is the second new car I purchased from Goldstein Subaru and I would recommend them to friends. I traded in the 2 year old Outlander I purchased from Goldstein Mitsubishi up the road (FYI: totally different experience, avoid them at all cost). I have never used their shops to service my car so I can't comment on their services. However, after reading others negative reviews I doubt I will be giving them a try. More
Avoid at all costs Price gouging, false advertising. Put a deposit down on a new vehicle under the pretense it would be ordered on my behalf. Dealer then tried to force Price gouging, false advertising. Put a deposit down on a new vehicle under the pretense it would be ordered on my behalf. Dealer then tried to force a different car upon me, after refusing to take this alternate car, they "parted ways" and claimed to have refunded my deposit. At that point they refused to communicate with me or provide an update or status on the refund. Ended up having to charge it back through my bank. More