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Goldstein Subaru

Albany, NY

4.7
332 Reviews

1754 Central Ave.

Albany, NY

12205

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332 Reviews of Goldstein Subaru

October 19, 2024

Always great Goldstein Subaru! A very friendly and knowledgeable! The techs and sales staff are always great! More

by kmicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lovely, DJ McArdle
Oct 20, 2024 -

kmicare responded

I love visiting Goldstein Subaru!

October 16, 2024

Professional, thorough and patient explanation of the car and all services. Worked hard to get me the car I wanted. Wouldn’t hesitate to recommend or do business again. Kudos to Joe! More

by Karen’s crosstrek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Michelle
Oct 17, 2024 -

Goldstein Subaru responded

Hi there, we are so glad you enjoyed working with Joe ! We will be sure to share your kind words with him ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 20, 2024

I have been a customer of Goldstein since 1989. Their service department always does an outstanding job. Never a complaint. More

by Mark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Temeyer
Oct 03, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We appreciate your continued business with us.

September 19, 2024

Always professional always fiendly and great service. No long waits and great cookies.. thank you More

by addiesnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Goldstein Subaru responded

Your satisfaction is our top priority. Thank you again for choosing Goldstein Subaru and we hope to see you again.

September 09, 2024

We were very pleased with the excellent service provided and for the use of the loaner car. Thank you very much! More

by ephelan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Kwarta, DJ McArdle
Sep 14, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 06, 2024

My rep was Peter and I couldn’t have been more pleased. He was very knowledgeable and professional and very personable. I came in for an oil change and inspection and my rep Peter was very professional, More

by Franalts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 06, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2024

Very helpful. Courteous and professional. Did a good job in fixing my car and got me out in good time. More

by craphi83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 06, 2024 -

Goldstein Subaru responded

We are happy to hear you enjoyed your service at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2024

I would not recommend this dealership to service your vehicle. With an appointment, I was told it would take an hour and a half for my car to get an oil change. I gave two hours before checking in and More

by mel.plans2prosper
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only worked with Sami, I did not work with the Internet department.
August 16, 2024

Goldstein Subaru is the best dealer that I have ever dealt with. It has been very responsive to my automotive needs and has a real concern for how I feel as a customer. More

by radesorbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Balogh, Tim Temeyer, DJ McArdle
Aug 16, 2024 -

Goldstein Subaru responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

2 and 1/2 hour oil change and tire rotation, how do you rate that More

by jrya3989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ McArdle
Aug 13, 2024 -

Goldstein Subaru responded

Hello James, We are sorry your visit to us yesterday to have an oil change, tire rotation and checking into your concern about your brakes took longer than you anticipated. August is traditionally a vacation month and we are moving as quickly as we can while still keeping up our standards high for the work we do with the technicians we have available. We did include a $15.00 discount on your service with us due to the time it took. We do hope you will give us another opportunity to see how good our service is when we are fully staffed. In the meantime if you need anything else, please let us know. We appreciate your business.

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