Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
558 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
The reason I went to the dealership to have brakes repaired at $600+ is because I thought I would receive the best job and parts.. 1 month later I have to return due to defective parts is unacceptabl repaired at $600+ is because I thought I would receive the best job and parts.. 1 month later I have to return due to defective parts is unacceptable especially when I was told "Good thing you are still under warranty"! More
THE SERVICE WAS FOR A 5 YEAR INSPECTION FOR THE LIFETIME POWER TRAIN WARRANTY. I WAS THERE FOR LESS THAN AN HOUR!! WHAT A GREAT TEAM! YOUR PEOPLE ARE WELL TRAINED AND AND MAKE YOU FEEL AT EASE!! POWER TRAIN WARRANTY. I WAS THERE FOR LESS THAN AN HOUR!! WHAT A GREAT TEAM! YOUR PEOPLE ARE WELL TRAINED AND AND MAKE YOU FEEL AT EASE!! More
Jason Nordman ws professional, courteous and explained well what needed to be done. He then looked up my service contract and noted that a free rental car was available and then scheduled my vehicle for well what needed to be done. He then looked up my service contract and noted that a free rental car was available and then scheduled my vehicle for repair. The only negative was that they had to order a part for our vehicle the day of service, when they had five business days before we dropped the car off in which to order the part, so we had to wait an extra day to pick up our car. More
Great work by the service department adviser Victoria Saunders. Very efficient and knowledgeable in vehicle systems. The repairs have been done in timely fashion and at competitive price (alignment disco Saunders. Very efficient and knowledgeable in vehicle systems. The repairs have been done in timely fashion and at competitive price (alignment discount). All in all, best dealership in the area in both sales and servicing Chrysler vehicles. More
During a long trip from North Carlonia on our way to visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under wa visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under warranty. Of all of the dealers that I could have went to for the service, I went out of my way to go to Golling for their professionalism and customer service. Thanks for taking care of us Jesse! More
Great service experience with Jesse. Getting ready for the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer R the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer Rd facility; Jesse nicely discounted my brake flush; and they installed for free the Mopar wiper blades that I had bought. More
From making the appointment to being greeted at my vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew exactly what to look for. He arranged for the appropriate technician to be assigned to diagnose the problem. I was notified in a few short hours of the needed repair and the costs. The repairs were completed promptly. When I arrived to retrieve the vehicle, Mr. Belzyt was not available, but another service advisor quickly stepped in to finalize the transaction. I would recommed this dealer to anyone. More
I wanted to this opportunity to personally thank again, Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all t Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all the outstanding recalls affecting my cars safety and performance, and additionally, my alignment of all 4 wheels, the oil and lube servicing requirements. I also would like to thank the technicians for their very speedy and prompt action relating to my car.. Jason provided above and beyond assist. by getting me back to my home in time to me a furniture van from NC to deliver our final load of new furniture. Jason, could not get me on your shuttle because it was already loaded and would not be back for at least an hour.Instead of cancelling my visit,he voluntarily drove me to my home in Orchard Lake (with permission from the service manager,of course, p.s. thank you too)... Now your Company has a new satisfied customer who will be returning often thanks to Jason and the Golling team members!!! Edward gilley, Sr. More
The nightbox drop off worked out well for me, as it was the weekend when my trouble happened and I was able to have vehicle towed directly to dealer. Early next morning I was receiving a call from Mike to the weekend when my trouble happened and I was able to have vehicle towed directly to dealer. Early next morning I was receiving a call from Mike to let me know that car was received and to learn more about the problem. He was responsive and kept me in the loop regarding the repair. My car was ready by the end of my work day. The price of the repair was something that I could handle, just unexpected. I have nothing to compare the cost to. More
Jason was very courteous and he new what he was doing, his follow up was great. He took the time to explain what needed to be done and why it should be. Jason is a excellant asset to you dealership. Jim M his follow up was great. He took the time to explain what needed to be done and why it should be. Jason is a excellant asset to you dealership. Jim McIlrath. More