Good Chevrolet

Reason for Visit: Service

I recommend this dealer: No

My Review of Good Chevrolet:
They put on a big smile and tell you what they want to hear. But they don't follow up. I brought my pickup into have drivers side door hinge pins replaced and the outside bezel replaced. They replaced the hinge pins but didn't do the outside bezel. Made another appointment lined up a ride and took it back for the bezel. During this time the power steering went out and when I brought it in I asked if they could also fix the power steering. While waiting for my ride I remembered that I need a new cable for the tail gate and headed for the parts counter. The custormer service agent that checked me in asked if he could help and I explained that I was going to get a cabel for the tail gait and he would take care of it. When I came back to pick up my truck there is a $18.00 charge to install the $8.00 cable it goes on with one screw. There was also a $52.00 charge to tell me that my power steering was bad and needed to be replaced.

They said they couldn't do anything about the diagnosis for the power steering except take it off the charge when I had it repaired. They did say they would refund the labor charge for the cabel installation but after contacting them 2 times because it hasn't happened I gave up on this place and will not be back and won't hesitate to tell people what kind of place this is and that they should avoid it and find some place else that wants you to come back as a satisfied customer.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Good Chevrolet:
I was pleasantly surprised throughout the entire process when I purchased my vehicle, and now I'm even happier than before. I bought my car over 2 years ago from them and a mileage problem came up on the CarFax report when I tried to trade it in at another dealership. The guys down at Good found out that mine was the actual vehicle (thank god) and that there was a fraud out there with the same VIN as mine. Needless to say they got the job done and got the other state to fix their records and now the CarFax report is correct!
I'm thankful to say that the boys at good did a great job before and after the sale!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Good Chevrolet:
This dealership does not leave the window stickers on cars, the sales staff pretends (I hope they're only pretending anyways) to know nothing about the cars, and any question you ask will result in them having to go inside to check; all a constant ploy to get you inside. Likewise, any question about prices and financing is met with misguiding questions trying to get you to fill out a finance application, and they will never, EVER tell you their actual price on a vehicle.

We visited them last night and looked at two used cars, a Pontiac G6 and a Pontiac G8. Both cars had price stickers partially left on the windshields, but only the last 3 digits! When asked, we were quoted $21,999 for the G6 and $23,999 for the G8. Knowing those prices to be suspiciously high, we played along and let them try to run financing, which they immediately came back saying we'd need a downpayment and cosigner (no surprise), and zero mention of coming down from those prices.

As soon as I got home I looked up the cars and surprise surprise both were listed on AutoTrader. The G6 was listed at $16,998 and the G8 listed at $18,998! Beware this dealership, they will happily knowingly over-charge you by $5,000 or more!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Good Chevrolet:
Hi all I bought a new 2002 Trailblazer with extended warranty , at around 60K miles the " check engine light " on I has Good chevrolet check it out . As they said the engine #1 cylinder missed firing 43.000 times , thier estimes was $6,300 to fix it , my extended warranty did not cover , I did not have money so I keep drive my car with 5 cylineders runing instead of 6 for about 7 month , lucky I meet a freind of mine who is machacnic he fix the prolemb for just $48 total he replaced the igition coil and the car run like new The Good Chevrolet dealer was charge me $213 for diagnose , after I have my car fix , I bring all papers work to dealer and they have to refund my $213 , I almost sell my car because I don't have $6,300 all I said was true I can aprove it BEWARE I think they have to change their name to NOT GOOD CHEVROLET
Thanks for looking

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
I came in with my dad who wanted to buy a Malibu he saw online for a good price. Of course, the sticker price was $4000 higher, so we had to tell them to look it up to prove that what my dad saw was true. After about an hour of screwing around with that, it just went on and on. My dad had to give them his life's story. Income, employment history, criminal background check, every possible way of contacting him, everything. Brian would BS with us for ten minutes and then leave to go "check" or "take care of" something for an hour or longer. I kept asking why things were taking so long, and he just said that they were really busy. There were other customers, but I noticed that there were nine or ten employees doing nothing most of the time. When he finally (after about five hours) gave us to the finance guy, my dad told him he didn't need an extended warranty. He ignored my dad and left for an hour to go "find a plan that would work for us." I was about ready to go off on these clowns after that.

The bottom line is, they wasted our entire day pushing us around, making us wait for hours, periodically returning to BS with us. The whole thing took about six to seven hours. I racked my brain trying to figure out why they would do this to us. Then my dad said that they were probably trying to make us give up on buying it because we had the lower internet sale price. I found the entire experience to be insulting.

Since when does buying a basic economy car and paying for the whole thing with a check take all day? NEVER go to Good Cherolet in Renton!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
i apologize the vehicle was advertised at 18k and some change not 17k

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
first ssmaker... learn to read (your obviously from washington aren't you?) its sad you can't even read a simple sentence instead you concentrate on pulling pieces and parts from the paragraph and bashing me... I would not expect to be put into a 22,000 dollar vehicle for 140 a month...thats just insane and a total waste of everyone's time...

I said they tried to get me payments as far as 140 a month MORE than I had asked... originally trying to stay around 300. currently paying on a vehicle at 362 a month that i walked out the door at 20k and some change... so why couldn't I get into a vehicle advertised at 17k for less??? HMMM think about it moron... then they wouldn't sell it to me for less than 22,999 when kelly blue book(which i had asked what they use to appraise vehicles and was told KBB and manheim(sp?) said it was worth 17,500 in excellent condition... umm to me and most everyone I have recommended not go here said that excellent is showroom quality... 2004 with 23,xxx miles is not excellent - good at best... good mileage though

temper8hater1 noone asked me to leave though I doubt you were talking about me... because they said they would be willing to go back and try to deal again for me.. .but hell everytime the manager came back he had bigger and bigger numbers 4xx starting off with and 500+ after that... so I said nevermind.. then the manager went into his 'shpeal about how he sells by volume and doesn't need single large sales to make his monthly sales ratings... I took the card, thanked them for their time and walked.

The ratings between my first and this rating are obviously sales person trying to get their ratings back up by bashing me... if anyone wants me to tell you what exactly happened... just email me at Optimus_mle@yahoo.com I would be more than willing to tell you in detail about the horrible service i recieved... its weird that the ratings before my first were also negative in review and now all of a sudden things change also notice all reviews were written on the same day within 30 minutes of each other... it takes just about that long to test drive and do the application... Obviously a horrible attempt at recovering a horrible rating

Yes I did lower my rating because their sad attempt at recovering a rating is pitiful

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
At first everything seemed fine.. told the salesman where I stood for my car and what vehicle I had in mind. He of course said right away that everything was good and we could work something out. Immediately took the vehicle for a test drive. Nice truck but definately not worth 22,000 dollars.

I did a little research before I went there. Here goes:

2005 Colorado Extreme
23,xxx miles
asking price $18,714

I KBB'd the vehicle (Kelley Blue Book) for those that don't know what KBB is; Well the vehicle blue booked at 18,5xx in excellent condition. Note the vehicle is a 2005 with 23,xxx miles on it. Definately not excellent condition plus the previous owner had put on an exhaust and who knows what else. So most likely the vehicle fell into the Good category but that would be debated amongst the seller/buyer. Excellent condition would have been one of the brand new vehicles on the lot.

They offered me about half of what KBB valued my car with mileage and options figured in... I figure minus 1k or so because of a few dings and its close to needing new tires. But still that would be around 10k give or take 500 bucks... still well above what they were offering.

Starting out the payment I asked for was about $140 a month more than what I told them I wanted. When I told the salesman I was ready to walk he insisted I wait... later telling me(while his boss was away) it was a game and that I just had to play it out and I would walk/drive with what I was asking. Usually the monthly payments get lower everytime they leave you sitting there for 15-20 minutes but NO... the sales manager comes back with a payment of 735/month for a vehicle that was maybe worth 16,000-17,000 if that. They wouldn't budge on my trade or the price of their vehicle. They insisted that I pay full price for a used vehicle...

If your looking for someone to bullshit with while on a test drive then head on in to GOOD Chevrolet... If your looking for a good deal on a chevy then forget about it.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
At first everything seemed fine.. told the salesman where I stood for my car and what vehicle I had in mind. He of course said right away that everything was good and we could work something out. Immediately took the vehicle for a test drive. Nice truck but definately not worth 22,000 dollars.

I did a little research before I went there. Here goes:

2005 Colorado Extreme
23,xxx miles
asking price $18,714

I KBB'd the vehicle (Kelley Blue Book) for those that don't know what KBB is; Well the vehicle blue booked at 18,5xx in excellent condition. Note the vehicle is a 2005 with 23,xxx miles on it. Definately not excellent condition plus the previous owner had put on an exhaust and who knows what else. So most likely the vehicle fell into the Good category but that would be debated amongst the seller/buyer. Excellent condition would have been one of the brand new vehicles on the lot.

They offered me about half of what KBB valued my car with mileage and options figured in... I figure minus 1k or so because of a few dings and its close to needing new tires. But still that would be around 10k give or take 500 bucks... still well above what they were offering.

Starting out the payment I asked for was about $140 a month more than what I told them I wanted. When I told the salesman I was ready to walk he insisted I wait... later telling me(while his boss was away) it was a game and that I just had to play it out and I would walk/drive with what I was asking. Usually the monthly payments get lower everytime they leave you sitting there for 15-20 minutes but NO... the sales manager comes back with a payment of 735/month for a vehicle that was maybe worth 16,000-17,000 if that. They wouldn't budge on my trade or the price of their vehicle. They insisted that I pay full price for a used vehicle...

If your looking for someone to bullshit with while on a test drive then head on in to GOOD Chevrolet... If your looking for a good deal on a chevy then forget about it.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
Just went to this dealership yesterday because I found a car that was appealing on their website. The website's best price for the car I'm interested in 16,500(Im just rounding to the nearest hundredth). The salesmen said the best price was 21,000 when I asked him. During the test drive I kept asking him what's the best price and he kept saying 21,000. Let me get this point across, this guy knew nothing about the car...he couldn't even get the parking break off. I'm a 27 year and this guy was 26...that being said he considered myself a friend of his and started to open up about the no hassle this and that. Lets just say he had a cursing problem....the last time I heard cussing like this was from my frat hazing days. To make a long story short he eventually brought the price from 21K to 19K as we pulled in from the test drive. Just remember the best price on the website is 16,500. Make sense, he want to make commission as anyone would. So we sat down at his desk and he started asking me what I make a year and frankly that's none of his business. I consider my credit score pretty good so getting a loan wouldn't be an issue. I eventually asked him if he's looked at the good Chevy website lately...he said yes so I asked him why the best price says 16,500 for the car and you're telling me 19,000? He than said it is but we have to run a credit report before we can give you a final price...why that is I don't know. I just wanted the price of the care and it wasn't offered to me. He mentioned it had something to do with a privacy act. Isn't taking my information infringing on my privacy? Lets just say it went downhill after that. Why would I give them my personal info when we haven't reach a price on the car. People don't fall for this trap. It brings down your credit score if you don't agree on a price. In my case I'll avoid this place at all costs.

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