My Review Of Good Chevrolet:
I was purchasing my car thru the Costco Program and was lead to this dealership. If I knew what I know now, I would have asked to be referred to a different dealership thru the program. Anyway, I had a sales person call me within hours of the Costco Program form I filled out and sent via internet. However, it did not seem that he had read any of the things that I wanted in my new car. When I reiterated to him what I was looking for, he simply told me that he couldn't get the car I wanted and offered other similar but much more expensive cars on the lot. I told him I needed to think about it and would call him back. I discussed it with my husband and we came to the conclusion that I was buying my dream car, why was I willing to settle for something that was less than I wanted with a higher price tag than what was offered in the Costco Program. The next day I called the salesperson back and told him, if he couldn't get me what I wanted for the price that was offered in the Costco Program, I wasn't buying a new car. I specified the "must haves" again ... a very simple 3 things, engine size, color and a sun roof. I was called later with news that one was found in the tri state area and they could get it here. I said OK ... We went to the dealership to sign all the paperwork! Even tho they new we were coming, it still took ~4hrs for this process to happen. You would think that if they had 1/2 day to prepare for us, we would have been in and out of there. What makes it all worse is that we bought from Doxon Toyota in Auburn just 4months before (my husbands dream 4X4) thru the Costco program and everything from start to finish, test drive, financing, trade-in talk, etc took less time then the simple finance portion of the transaction at Good. I think what really steamed me at Good was that they gave you a laptop that they carry around and ask you to write a review write in front of them - I am guessing that this is the ones you are directed to from their website. Really - you are in the middle of a car deal, you are waiting for the finance guy to help you out and here is this laptop they shove in front of you and want you to write a review right then. Then I get the sales guy telling me at least 5 times that night and 3 times when I went back to get the car after it was shipped up here to make sure when I get the survey from Chevy that I only write good things on there because if any thing is bad, the whole thing is considered bad. So I guess what I am trying to say in a whole bunch of words ... is the reviews on their site, were given under pressure so they may not be 100% true reviews.
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