Good Chevrolet

Manufacturer: Chevrolet
Good Chevrolet
325 SW 12th St.
Renton, Washington 98057
877-653-0230

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Twenty-Four Month Rating: 3.2/5

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Ryan51
3/2/2008 12:12:52 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
I came in with my dad who wanted to buy a Malibu he saw online for a good price. Of course, the sticker price was $4000 higher, so we had to tell them to look it up to prove that what my dad saw was true. After about an hour of screwing around with that, it just went on and on. My dad had to give them his life's story. Income, employment history, criminal background check, every possible way of contacting him, everything. Brian would BS with us for ten minutes and then leave to go "check" or "take care of" something for an hour or longer. I kept asking why things were taking so long, and he just said that they were really busy. There were other customers, but I noticed that there were nine or ten employees doing nothing most of the time. When he finally (after about five hours) gave us to the finance guy, my dad told him he didn't need an extended warranty. He ignored my dad and left for an hour to go "find a plan that would work for us." I was about ready to go off on these clowns after that.

The bottom line is, they wasted our entire day pushing us around, making us wait for hours, periodically returning to BS with us. The whole thing took about six to seven hours. I racked my brain trying to figure out why they would do this to us. Then my dad said that they were probably trying to make us give up on buying it because we had the lower internet sale price. I found the entire experience to be insulting.

Since when does buying a basic economy car and paying for the whole thing with a check take all day? NEVER go to Good Cherolet in Renton!

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Response from: Good Chevrolet
Added: 5/8/2008 1:12:32 PM
I apologize if you felt that it took longer than it should have. Unfortunately, with cash or check transactions, we are required to maintain the purchaser's information on file. Part of this is company policy, but it mostly comes from requirements set forth by various government entities.

I understand that everyone wants to be in and out of any dealership when they purchase a car, but out-of-town customers (ones that live outside of the general area) have to go through extra steps to protect everyone involved in the transaction.

Please feel free to have your dad contact us if he has any issues or comments for us.

Have a great day!

temper8
9/24/2007 1:00:41 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
i apologize the vehicle was advertised at 18k and some change not 17k

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temper8
9/24/2007 12:57:42 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
first ssmaker... learn to read (your obviously from washington aren't you?) its sad you can't even read a simple sentence instead you concentrate on pulling pieces and parts from the paragraph and bashing me... I would not expect to be put into a 22,000 dollar vehicle for 140 a month...thats just insane and a total waste of everyone's time...

I said they tried to get me payments as far as 140 a month MORE than I had asked... originally trying to stay around 300. currently paying on a vehicle at 362 a month that i walked out the door at 20k and some change... so why couldn't I get into a vehicle advertised at 17k for less??? HMMM think about it moron... then they wouldn't sell it to me for less than 22,999 when kelly blue book(which i had asked what they use to appraise vehicles and was told KBB and manheim(sp?) said it was worth 17,500 in excellent condition... umm to me and most everyone I have recommended not go here said that excellent is showroom quality... 2004 with 23,xxx miles is not excellent - good at best... good mileage though

temper8hater1 noone asked me to leave though I doubt you were talking about me... because they said they would be willing to go back and try to deal again for me.. .but hell everytime the manager came back he had bigger and bigger numbers 4xx starting off with and 500+ after that... so I said nevermind.. then the manager went into his 'shpeal about how he sells by volume and doesn't need single large sales to make his monthly sales ratings... I took the card, thanked them for their time and walked.

The ratings between my first and this rating are obviously sales person trying to get their ratings back up by bashing me... if anyone wants me to tell you what exactly happened... just email me at Optimus_mle@yahoo.com I would be more than willing to tell you in detail about the horrible service i recieved... its weird that the ratings before my first were also negative in review and now all of a sudden things change also notice all reviews were written on the same day within 30 minutes of each other... it takes just about that long to test drive and do the application... Obviously a horrible attempt at recovering a horrible rating

Yes I did lower my rating because their sad attempt at recovering a rating is pitiful

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soxfan1
9/18/2007 2:33:53 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Good Chevrolet:
This kid was easy to work with and helpful. It's always nice to have a salesperson that is there to help instead of grinding you into the dirt to buy a car like the guys at sound ford tried to do to me before I bought at Good Chev. I would recommend everyone to that store.

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temper8hater1
9/18/2007 2:25:57 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Good Chevrolet:
Tom was very helpful throughout the entire process. Even when some moron was being rude and abusive to another employee because he could not get a Colorado he wanted, Tom simply asked him to leave in a polite manner. I got the royal treatment and so should you. Thanks for my new Silverado Good Chev!

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goodchevlover
9/18/2007 2:16:35 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Good Chevrolet:
This nice gentlemen was so helpful I almost thought I was at Nordstrom's getting another pair of shoes. I couldn't have asked for a better salesperson to help me with my 2007 Denali.

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ssmaker
9/18/2007 2:06:51 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Good Chevrolet:
Great people, great deal, great customer service. What else can I say?
Oh, to the kid that posted before me, grow up. You couldn't even do simple math. A $22,000 car will not get you into a $140 payment unless your going to put around $16,000 down.

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temper8
8/17/2007 11:30:13 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
At first everything seemed fine.. told the salesman where I stood for my car and what vehicle I had in mind. He of course said right away that everything was good and we could work something out. Immediately took the vehicle for a test drive. Nice truck but definately not worth 22,000 dollars.

I did a little research before I went there. Here goes:

2005 Colorado Extreme
23,xxx miles
asking price $18,714

I KBB'd the vehicle (Kelley Blue Book) for those that don't know what KBB is; Well the vehicle blue booked at 18,5xx in excellent condition. Note the vehicle is a 2005 with 23,xxx miles on it. Definately not excellent condition plus the previous owner had put on an exhaust and who knows what else. So most likely the vehicle fell into the Good category but that would be debated amongst the seller/buyer. Excellent condition would have been one of the brand new vehicles on the lot.

They offered me about half of what KBB valued my car with mileage and options figured in... I figure minus 1k or so because of a few dings and its close to needing new tires. But still that would be around 10k give or take 500 bucks... still well above what they were offering.

Starting out the payment I asked for was about $140 a month more than what I told them I wanted. When I told the salesman I was ready to walk he insisted I wait... later telling me(while his boss was away) it was a game and that I just had to play it out and I would walk/drive with what I was asking. Usually the monthly payments get lower everytime they leave you sitting there for 15-20 minutes but NO... the sales manager comes back with a payment of 735/month for a vehicle that was maybe worth 16,000-17,000 if that. They wouldn't budge on my trade or the price of their vehicle. They insisted that I pay full price for a used vehicle...

If your looking for someone to bullshit with while on a test drive then head on in to GOOD Chevrolet... If your looking for a good deal on a chevy then forget about it.

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temper8
8/17/2007 11:28:49 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
At first everything seemed fine.. told the salesman where I stood for my car and what vehicle I had in mind. He of course said right away that everything was good and we could work something out. Immediately took the vehicle for a test drive. Nice truck but definately not worth 22,000 dollars.

I did a little research before I went there. Here goes:

2005 Colorado Extreme
23,xxx miles
asking price $18,714

I KBB'd the vehicle (Kelley Blue Book) for those that don't know what KBB is; Well the vehicle blue booked at 18,5xx in excellent condition. Note the vehicle is a 2005 with 23,xxx miles on it. Definately not excellent condition plus the previous owner had put on an exhaust and who knows what else. So most likely the vehicle fell into the Good category but that would be debated amongst the seller/buyer. Excellent condition would have been one of the brand new vehicles on the lot.

They offered me about half of what KBB valued my car with mileage and options figured in... I figure minus 1k or so because of a few dings and its close to needing new tires. But still that would be around 10k give or take 500 bucks... still well above what they were offering.

Starting out the payment I asked for was about $140 a month more than what I told them I wanted. When I told the salesman I was ready to walk he insisted I wait... later telling me(while his boss was away) it was a game and that I just had to play it out and I would walk/drive with what I was asking. Usually the monthly payments get lower everytime they leave you sitting there for 15-20 minutes but NO... the sales manager comes back with a payment of 735/month for a vehicle that was maybe worth 16,000-17,000 if that. They wouldn't budge on my trade or the price of their vehicle. They insisted that I pay full price for a used vehicle...

If your looking for someone to bullshit with while on a test drive then head on in to GOOD Chevrolet... If your looking for a good deal on a chevy then forget about it.

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pjknap
4/14/2007 12:29:52 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Good Chevrolet:
Just went to this dealership yesterday because I found a car that was appealing on their website. The website's best price for the car I'm interested in 16,500(Im just rounding to the nearest hundredth). The salesmen said the best price was 21,000 when I asked him. During the test drive I kept asking him what's the best price and he kept saying 21,000. Let me get this point across, this guy knew nothing about the car...he couldn't even get the parking break off. I'm a 27 year and this guy was 26...that being said he considered myself a friend of his and started to open up about the no hassle this and that. Lets just say he had a cursing problem....the last time I heard cussing like this was from my frat hazing days. To make a long story short he eventually brought the price from 21K to 19K as we pulled in from the test drive. Just remember the best price on the website is 16,500. Make sense, he want to make commission as anyone would. So we sat down at his desk and he started asking me what I make a year and frankly that's none of his business. I consider my credit score pretty good so getting a loan wouldn't be an issue. I eventually asked him if he's looked at the good Chevy website lately...he said yes so I asked him why the best price says 16,500 for the car and you're telling me 19,000? He than said it is but we have to run a credit report before we can give you a final price...why that is I don't know. I just wanted the price of the care and it wasn't offered to me. He mentioned it had something to do with a privacy act. Isn't taking my information infringing on my privacy? Lets just say it went downhill after that. Why would I give them my personal info when we haven't reach a price on the car. People don't fall for this trap. It brings down your credit score if you don't agree on a price. In my case I'll avoid this place at all costs.

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