Goodson Acura of Dallas

I was very disappointed that the sales manager was giving me a price much higher than the internet sale agent offered. I therefore ended up buying a car with another dealership who stuck with their commitme me a price much higher than the internet sale agent offered. I therefore ended up buying a car with another dealership who stuck with their commitment on price - regardless who ended up serving me. When you quote various prices you only cause insecurities to the customer who is trying to give you the business. It was unfortunately Dungy, the internet sale dealer was not available. This was the third time Goodson failed on the promised price. I tried but when your competitor gave me the car I requested, giving me $50 a month less in my payment and required only $600 out of pocket, I would say that was far the better deal. I did not want to put out of my own pocket an additional $2000. That was Goodson's deal breaker. More

I've had good customer service from Richard (service rep) when I need to have my car service. Nice going there and knowing they recognize me by name and not just another number - not to mention get me and d when I need to have my car service. Nice going there and knowing they recognize me by name and not just another number - not to mention get me and done in a quick and efficient manner. Price for an oil change has gone up since my last oil change which is always a bummer. More

Great experience at Goodson every time. They are willing to do warranty and service bulliten work without a thought. They are very technically able. They provide loaner cars without question. The waiting to do warranty and service bulliten work without a thought. They are very technically able. They provide loaner cars without question. The waiting room is fantastic and our young kids don't even mind coming to with us to wait on the car b/c there is plenty to do and play with (computers, TV, soft drinks, juice). When I'm ready to buy new, I will buy with them. More

Came in late, about 7pm - they were prepared to do my oil change while I waited...but then let me pick the loaner of my choice. Next morning Richard called to tell me the car would be ready a little later be change while I waited...but then let me pick the loaner of my choice. Next morning Richard called to tell me the car would be ready a little later because he didn't think it was clean enough and sent it back. Wow! what great service. Thanks Richard in Service More

I have been a customer of Goodson Acura for the pass four years and they have serviced my car and my needs to the fullesst. With advice on how to keep my car in top working condition, advance notices of what years and they have serviced my car and my needs to the fullesst. With advice on how to keep my car in top working condition, advance notices of what needs to be done to my car, price quotes as to how much those services may cost and general good conversations about cars(acura's). It's a comfortable atmosphere. Thanks Goodson! jackie spearmon More

Joshua explained the maintenance work my MDX was going to receive and recommended service to achieve the best results for my needs. My MDX has over 100,000 miles, and I plan to keep it for a while longer. I receive and recommended service to achieve the best results for my needs. My MDX has over 100,000 miles, and I plan to keep it for a while longer. I wanted to do what was best for my vehicle, and Joshua was very knowlegdeable and helpful. And, he followed through on all of his contact promises. He was very thorough and sincere. More

I was and always is satisfied witht the service. I have been using Goodson Acura for a number of years and never have been disappointed. I would recommend them to everyone. They care about you and your car been using Goodson Acura for a number of years and never have been disappointed. I would recommend them to everyone. They care about you and your car. They are concern about the price if you're not able to get all of the work done at one time. They will work with you. That is great! More

Right from the moment I pulled into the garage to discussions on service type, the dealership\rep was friendly and professional. He gave me a time line within which my vehicle will be ready, advised discussions on service type, the dealership\rep was friendly and professional. He gave me a time line within which my vehicle will be ready, advised me about the price, and introduced me to loaner vehicle personnel. He called several times to let me know the progress of the service\repairs and also called when vehicle was ready to be picked up; very professional and good job. Alex Edobor 214-734-3086 More

This dealer LOVES to do work on the car that is NOT needed. If they think you are unhappy with your service, they will CHANGE YOUR PHONE NUMBER in the system so that when Acura calls to see how your e needed. If they think you are unhappy with your service, they will CHANGE YOUR PHONE NUMBER in the system so that when Acura calls to see how your experience with them was, they can NEVER reach you. I would ride a camel before EVER using this dealer again. Anyone who likes them....is getting screwed and doesn't know it! More

I have always received prompt and friendly service from Goodson Acura's service departrment. I was greeted upon arrival, had the work to be done, explained, and shown to a comfrtable waiitng area. When m Goodson Acura's service departrment. I was greeted upon arrival, had the work to be done, explained, and shown to a comfrtable waiitng area. When my car was finsished, the service personnel helped me to check out. My car was washed and vacuumed and waiting for me. More