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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,523 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,523 reviews
November 24, 2025
Jonathan put in extra effort to find me a vehicle that I was looking for on very short notice was looking for on very short notice More
by DMWACKER
Verified Customer
November 22, 2025
Monica was extremely helpful and informative. She reviewed my profile and made helpful recommendations about same day and upcoming service recommendations. She reviewed my profile and made helpful recommendations about same day and upcoming service recommendations. More
by NMKELLY0
Employees Worked With
November 22, 2025
they went above and beyond what is expected of them they also replaced a GPS chip no charge I would recommend them to anyone service department was bar none also replaced a GPS chip no charge I would recommend them to anyone service department was bar none More
by tom
November 18, 2025
This is one big dealership and was impressed with the large number of cars and trucks on lot. Time will only tell how pleased I will be down the road. Sorry to hear that the Ford Focus Hatch four door large number of cars and trucks on lot. Time will only tell how pleased I will be down the road. Sorry to hear that the Ford Focus Hatch four door has been discontinued after 30 some years. I road 15 years in that fine piece of equipment, except my was a sedan.😢 No oil burnt and great miles per gallon to the end. Dam doses running from bucks, ohhh my! More
by ulcdesignstudio
November 14, 2025
Very happy with Kim and how she helped me with my Ford Explorer when I had problems Explorer when I had problems More
by BLUEDEMON88
Employees Worked With
November 14, 2025
Always receive prompt and efficient service. I'm always treated with patience and respect. Thank you. I'm always treated with patience and respect. Thank you. More
by CATHERINE.NOONAN
November 13, 2025
Always get me taken care of. Only place I will take my vehicle for maintenance Only place I will take my vehicle for maintenance More
by Bill.kumrow
November 13, 2025
Jacob was the best Jacob really helped me to get the job done and did a good job done and did a good job More
by Polanale1
November 13, 2025
I wasn't sure I wanted to stay with an explorer. So Mike showed me several different options, and spent a lot of time with me. After seeing the other options I ended up staying with the explorer and So Mike showed me several different options, and spent a lot of time with me. After seeing the other options I ended up staying with the explorer and bought a new 2026. Thank you Mike Good job. More
by RGPFEIL@charter.net
November 13, 2025
Lied to, ignored and had to escalate to the department supervisor John lied to me about ordering what I needed. Even after following up twice. I reached out to the manager. Issues were resolved but I won' supervisor John lied to me about ordering what I needed. Even after following up twice. I reached out to the manager. Issues were resolved but I won't be returning there for service. I don't think my situation was taken seriously and that John understands the value of customer service. More
by Crystel
