They are number one in customer service and definitely
care very much about keeping me the customer happy.
care very much about keeping me the customer happy.
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by 6andes
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come!
Joe Hohmann
Service Manager
262-338-3379
Eugene is amazing!
I didn't buy a truck yet but it's coming soon!
I didn't buy a truck yet but it's coming soon!
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by JACKI.FISCHER
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thanks, Jacki, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!
Joe Hohmann
Service Manager
262-338-3379
They do a good job of fixing what the problem is on your
vehicle in a timely manner
vehicle in a timely manner
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by linton5555
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend!
Joe Hohmann
Service Manager
262-338-3379
Staff is very courteous Thorough work.
Beautiful facility. Customer service is excellent! I definitely recommend!!
Beautiful facility. Customer service is excellent! I definitely recommend!!
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by Charmaine
Verified Customer
Verified Customer
Apr 26, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!
Joe Hohmann
Service Manager
262-338-3379
Great service, explaining everything they find,
everything they do, and what should be done for service and repairs. Appointments are on time.
everything they do, and what should be done for service and repairs. Appointments are on time.
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by RKRENTZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.
Joe Hohmann
Service Manager
262-338-3379
The service is always top notch and the people are always
happy and friendly. Always a pleasant experience.
happy and friendly. Always a pleasant experience.
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by PKARALEWITZ1
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Joe Hohmann
Service Manager
262-338-3379
Really like the people in the Service Dept, happy to see
Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing wa
Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing was found, but it still has an issue, as if it doesn't get gas on the highway, and I ha e to pump the accelerator. I'd like to co.e.back next week to ha e a new fuel filter put in.. I always enjoy seeing everyone there.
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by MARYSTEIN94
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.
Joe Hohmann
Service Manager
262-338-3379
Overall great dealer to work with, amanda being a great
salesmen super easy to work with on all the deals.
salesmen super easy to work with on all the deals.
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by WALKERBROS61
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!
Joe Hohmann
Service Manager
262-338-3379
Service department went way beyond my expectations to
resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive -
resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - can't say enough!
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by JAMES_AWE
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
James, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.
Joe Hohmann
Service Manager
262-338-3379
bad service.
...went in for an oil change & ended up with a water pump AND a $1000 dollar bill!
...went in for an oil change & ended up with a water pump AND a $1000 dollar bill!
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by SLHEXT2720
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2024 -
Gordie Boucher Ford Lincoln of West Bend responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Joe Hohmann
Service Manager
262-338-3379