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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,226 Reviews

1,226 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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May 06, 2025

Noticed water dripping from overhead sunroof controls onto the phone charger pad, called the service department and they moved mountains to get my wife’s Expedition in and also provide a loaner!!! Had it More

by Mark Koch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alcazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

May 06, 2025

Did a fantastic time taking the time and explaining everything they was going on and what was needed. More

by Lesniemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

May 03, 2025

Everyone at the dealership was very friendly and helpful. The video that I received gave me confidence that my car was well taken care of and there are no existing problems that need to be addressed. More

by WASH.GAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

May 03, 2025

Pre employment questionnaire , equal opportunity employer DBA Hospital staff of KENOSHA WI, late for FY 2005 intelligence requirement. More

by tanyalparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben
May 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 02, 2025

When I left the car with Bradford, I told him that the tire pressure was @ 50 on all tires, he said it would be corrected. The tire pressure was unchanged when I picked up the vehicle. The salesman I had More

by CHARLESEB97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

May 02, 2025

It was absolutely fantastic and the most accommodating experience I've ever had. I called them for an oil change, thinking it was going to be in the next few days and they were able to get me in right awa More

by tomhyland1969
Recommend Dealer
Yes
May 02, 2025 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

May 02, 2025

Very good and friendly staff I don’t have any complaints they answer all my concerns More

by Beker57115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Shain
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. Cory, Dylan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

May 02, 2025

They provided great customer service. Communicated a lot. Very friendly honest and very professional. Apperciated More

by DINACPOHL1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

May 02, 2025

Exemplary service and great communication. As an owner of a service company myself, it is greatly appreciated when I receive great service. More

by Joen2
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
May 03, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 01, 2025

Service department is fabulous. From the intake process with Mike all the way to mechanic Drew.. sales with Tristen and big Joe. Thank you to all who prepared my vehicle for trave More

by florestmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

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