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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,227 Reviews

1,227 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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May 01, 2025

Service department is fabulous. From the intake process with Mike all the way to mechanic Drew.. sales with Tristen and big Joe. Thank you to all who prepared my vehicle for trave More

by florestmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

May 01, 2025

Very good It was a good experience everyone was helpful from driver to advisor It was a good experience everyone was helpful from driver to advisor and technician More

by Rosad272
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
May 01, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

April 30, 2025

I made an appointment the service was great, seat the in showroom The service writter was awesome More

by GLECHUGA
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Knutsen
Apr 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

April 30, 2025

A staff was very helpful answered all my questions and kept me informed of everything they were doing with my truck flight service writer was awesome More

by SGT510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

April 30, 2025

They were helpful, informative, did my oil change/rotated my tires, talked to me about my extended warranty plan, told me how often to come in, etc etc. Very happy with my experience! More

by JBARCLAY321
Recommend Dealer
Yes
Employees Worked With
I don't remember the service man's name; but I also talked to Tristen Cairo
Apr 30, 2025 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

April 29, 2025

Easy to work with and super friendly. I would reccommend. They are professional. Very clean More

by elijah.pohlman
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Apr 29, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

April 29, 2025

It was fast and easy. The new dealership is also clean and nice. The service was excellent as always. More

by r0chellie
Recommend Dealer
Yes
Employees Worked With
Elijah
Apr 29, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to having you as one of our valued customers for many more years to come! Belal Barakat Service Manager 262-697-0700

April 29, 2025

Customer service was awesome! Service was was and the the staff was very friendly. Highly recommended. More

by ZAVALAG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Knutsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

April 29, 2025

A good dealership I’ve done many vehicles through them, and I will continue to purchase from them in the future More

by TINGROUILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
khaleb titus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

April 26, 2025

The pickup and delivery is very helpful Will continue using garage for service, used since purchasing 2018 vehicle More

by GPAPINEAU
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Apr 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700