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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

4.8
1,067 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,067 reviews

June 02, 2026

They were able to pick up my car from work, take it to the shop to install 4 new tires, and returned it to my work. Great service! More

by LK Mequon
Recommend Dealer
Yes
Employees Worked With
Service
June 01, 2026

Very knowledgeable about the Ranger I was interested in, helpful with the ordering process. Very accommodating when I was unable to take delivery after the Ranger arrived at the dealership, and then schedul More

by HMS2.PB
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
May 31, 2026

The woman at the front was so friendly and explained all of my options for service. She gave me updates throughout so that I was kept up to date on how long I should expect to wait More

by artallma
Recommend Dealer
Yes
Jun 01, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for letting us know about your experience. We’re happy our front desk team clearly explained your service options and kept you updated on wait times. It’s great to hear your Ford Escape service went smoothly and we appreciate your trust in us. Anthony Garbo General Sales Manager 262-242-1100

May 31, 2026

You guys are great, that's why I keep coming back ? ? Th customer service is excellent, and I love the videos regarding the work you did on my truck More

by Charlymty81
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 01, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate your continued trust in our Ford service team. It’s great to hear that our detailed videos and attentive support keep you informed and coming back. Thank you! Anthony Garbo General Sales Manager 262-242-1100

May 30, 2026

Friendly I normally use Morries ford in Minnetonka. Your dealership doesn't wash cars after service so other than that it was professional and efficient More

by KCDETTMAN
Recommend Dealer
Yes
May 31, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for choosing us for your Ford Explorer service. We’re glad to hear our team provided a professional and efficient experience and apologize that a car wash wasn’t included. Your feedback will help us enhance our service process. Anthony Garbo General Sales Manager 262-242-1100

May 30, 2026

They picked up my truck in the morning, completed an oil change, tire rotation, and complete inspection, and returned my truck shortly after lunch. They made it very easy and convenient More

by LVOSLAR
Recommend Dealer
Yes
May 30, 2026 -

LVOSLAR responded

From pre-appointment reminders to follow-up afterwards. Flawless execution..

May 30, 2026

The options provided for tire replacement was very helpful. The car wash option was not provided as was done in the past. More

by BILLSAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

He was polite, patient and understanding he even help me with getting my insurance cards on paper instead of electronic thanks Hirak. More

by Jeanc7
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
May 30, 2026 -

Gordie Boucher Village Ford of Thiensville responded

It is great to hear Hirak was polite, patient, and understanding while helping you print your insurance cards. We appreciate you choosing your used Ford Edge and sharing your experience. Anthony Garbo General Sales Manager 262-242-1100

May 29, 2026

What a great experience! We were from out of town and the purchase experience couldn’t have been better. Alan was outstanding. In addition to the pictures that were on the More

by Matt - De Pere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re glad Alan’s extra photos, videos and close-up details helped you feel confident about the Chevrolet Silverado 1500 before your out-of-town visit. It’s wonderful to hear our team made you feel welcome and that the test drive and Hirak’s purchase process went smoothly. Thank you for choosing us. Anthony Garbo General Sales Manager 262-242-1100

May 29, 2026

Hirak, Tom and Stephen were great to work with. I would definitely recommend them to anyone looking for a new or used car. More

by SANDDDUBRAVA
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
May 29, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re thrilled that Hirak made your used Ford purchase so enjoyable. Thank you for recommending us to others. We look forward to helping you again. Anthony Garbo General Sales Manager 262-242-1100

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