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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
945 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 945 reviews
July 08, 2021
Brought my auto in on July 2 to fix air conditioner problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was schedule problem. Service dept installed a 1005 CPHT for $225.00. Next morning same problem appeared on my auto. Brought the car back on July 6. Was scheduled for July7. Brought car in. Was told the car needed a HVAC Module for $495.00. I told them that I wasn't prepared to spend that kind of money when I wasn't sure the fix would work. The Service Advisor offered me 2 free oil changes. My changes are $50 apiece. I was to receive $100 worth of oil changes for $225 installation which was not the correct fix. I am not pleased with the service received. More
by TOMWOLLER1955
Verified CustomerEmployees Worked With
Kevin Ramthun
July 02, 2021
Brought my vehicle in for oil change, the service was fast, the waiting are was comfortable and overall the service was great and the people were nice fast, the waiting are was comfortable and overall the service was great and the people were nice More
by jglowinska
Employees Worked With
June 28, 2021
Mark was very helpful in helping me pick out a car. I never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the futur never felt like he was being pushy but was also there to answer any questions I had. I would 100% recommend working with this dealership in the future. Everything seems to be priced very reasonable and fair. This lot has a pretty good car selection and I felt like the vehicles were high quality. More
by Kayla
Employees Worked With
Mark Ford
June 22, 2021
Treated me really really well, but there was tape from an information sheet left of the back windshield which hardened on my glass in the sun and was nearly impossible to get off without damaging the window. information sheet left of the back windshield which hardened on my glass in the sun and was nearly impossible to get off without damaging the window. There was also a sheet of protective film left on the door keypad that looked like someone tried to remove it and gave up. This was also verrrry hard to get off. Also still haven't gotten my wheel locks that came with the car. More
by CALEB.W.TOMLIN
Employees Worked With
Mark Ford
June 10, 2021
Great people and takes care of my needs. I have been a customer for over 15 years and appreciate the service and they feel like family. customer for over 15 years and appreciate the service and they feel like family. More
by DAVID.BREIDENBACH
June 02, 2021
Drop off SUV before service hours. no need to talk, made appointment a few days prior with request for the works oil change. Pick up, no issues found, no reason to talk. Just Hi, Bye, Thanks appointment a few days prior with request for the works oil change. Pick up, no issues found, no reason to talk. Just Hi, Bye, Thanks More
by DSTEIN3
Employees Worked With
May 27, 2021
Good and prompt service. The staff is always friendly and helpful if I have any questions. The service is always prompt and the service work doesn't seem to take that long. and helpful if I have any questions. The service is always prompt and the service work doesn't seem to take that long. More
by Dale
Employees Worked With
May 26, 2021
I have purchased multiple vehicles from this dealership and from mark Ford. Mark was an excellent resource throughout the transaction. The service department is also very accommodating and provide top notc and from mark Ford. Mark was an excellent resource throughout the transaction. The service department is also very accommodating and provide top notch service. More
by SWIENKERS
May 17, 2021
It was my first time buying my own car, and everyone was super helpful throughout the whole process. I’d highly recommend this dealership to anyone on the search for a car!! super helpful throughout the whole process. I’d highly recommend this dealership to anyone on the search for a car!! More
by ABBYBLOK18
Employees Worked With
Mark Ford
