
Gorno Ford
Woodhaven, MI
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I was there to get an Explorer for my wife. While we were there I explained to my salesman how much I liked the Bronco and that if one became available to please let me know. Well, luck have it While we were there I explained to my salesman how much I liked the Bronco and that if one became available to please let me know. Well, luck have it one became available during our buying process and he called me right away. I had spoken to other dealerships about this as well and each time I felt like I was being blown off. I felt like I mattered at Gorno. More
Sales people buy "hard to get vehicles" then personally resell them at above msrp. The customers that ordered, and have been waiting for over a year should have first choice to buy these vehicles before th resell them at above msrp. The customers that ordered, and have been waiting for over a year should have first choice to buy these vehicles before the salespeople. My speedometer is off by 4 mph, I called the service department to make an appointment to have it corrected. The service department told me their's nothing they can do and refused to even look at it. More