2,476 Reviews of Gosch Toyota - Service Center
Friendly & great service. Sat in customer lounge for a few minutes, Paulo saw that i was still waiting for shuttle and within 5 minutes driver appeared. Thanks Paulo!!! a few minutes, Paulo saw that i was still waiting for shuttle and within 5 minutes driver appeared. Thanks Paulo!!! More
I took my toyota in for the 30,000 service, the sevice person was very polite and focused on my visit. He arranged for my ride home in a very timely manner plus told me when it woukd be done and it person was very polite and focused on my visit. He arranged for my ride home in a very timely manner plus told me when it woukd be done and it was done in that time. It is a pleasure doing business with a person like that and toyota service department. I will have my service's done there. More
My wife and I brought our 2013 Toyota Highlander in for it's 15,000 mile service and while waiting for it decided to walk around and see what the 2014's looked like. Jeff came out and introduced himself an it's 15,000 mile service and while waiting for it decided to walk around and see what the 2014's looked like. Jeff came out and introduced himself and we told him we were looking at all the new models for 2014 while we waited for our Highlander to be serviced and we were not looking to purchase a vehicle because ours was only 10 month's old. Jeff brought reponded with "thats fine, but let me show you around while you wait" We mentioned to Jeff that we had a 2010 Toyota that we both liked and that we had traded it in for the Highlander. We told Jeff how much we missed and enjoyed the Sienna. Jeff then brought us over to where the Sienna's are located and showed us several models. One of them, the Salsa Red Pearl caught my wife's eye so Jeff began to show us all of the features that it had. After a several questions asked by my wife, oh I had a couple too, my wife decided we should buy this vehicle if the price was right and the trade in on our Highlander was good, all this and we hadn't even test drove the vehicle! After we test drove it we sat down and went over the numbers with Jeff and his manager. After we all had agreed to the sales price and trade in price the contract was signed! We drove in with a 2013 Highlander and drove out with a 2014 Sienna which we both love. I have to add this, I we have been loyal Toyota owners since 1987 and have had dealings with several dealerships in CA, HI and TX. and have had nice experience's in both the service & sales department, but never at the same time. Here at Gosch Toyota in Hemet that changed. Our dealings with BOTH the service and sales departments was above and beyond anything we have ever experienced at all of the other dealerships! Would we recommend Gosch to anyone...in a heartbeat. We look forward to returning to Gosch with our new Sienna for it' first 5,000 mile service and meeting with our new "old" friends. There were others who treated us lkie Jeff did but we don't remember thiere names because there was so many. GREAT job by a 5 star group! More
Very nice. Friendly. Waited awhile to be helped or acknowledged. Pulled in line. No greeter or person. Walked in service desk. Waited awhile to be helped with appointment. Paulo assisted when free. St acknowledged. Pulled in line. No greeter or person. Walked in service desk. Waited awhile to be helped with appointment. Paulo assisted when free. Steven completed final after car was serviced. More
Took my wife's Rav4 4X4 over to the dealer for it's 1st service. Was very happy with what was accomplished. I also went over to parts to pick-up items for our 4 other Toyotas that are in the fam it's 1st service. Was very happy with what was accomplished. I also went over to parts to pick-up items for our 4 other Toyotas that are in the family and had great direct service. Thank you. More
Fast service, friendly staff, waiting room a little cramped, but not there for long. Overall a very good experience for my first time of visiting Gosch Toyota for service. cramped, but not there for long. Overall a very good experience for my first time of visiting Gosch Toyota for service. More
Came in to have factory recalls done on my Tacoma. Excellent service, didn't try to pressure me into recommended maintenance services needed on vehicle and they even washed my truck when services were Excellent service, didn't try to pressure me into recommended maintenance services needed on vehicle and they even washed my truck when services were completed which was unexpected. Only had to wait 1/2 hour after promised time of completion. Probably would've received my truck at promised time if they didn't wash it; was worth the minor inconvenience of time for a free service. Thanks Toyota. More
Having just had tires and breaks checked the week before my Gosh visit, I was assured that tires and breaks were fine for another 10K. But Tom at Gosh called even before I got home to let me know that he fe my Gosh visit, I was assured that tires and breaks were fine for another 10K. But Tom at Gosh called even before I got home to let me know that he felt I needed break work, replacement parts and new tires as well as new wiper blades. I paid for my scheduled service and declined the tires and brakes. I took the car to another tire deeler and was again advised that I did not need breaks or tires and that my wiper blades were "fine". I don't know why two diffrent Tire Stores would tell me my tires and breaks were "good to go" for another 10K if Tom at Gosh could so clearly see I needed to replace them. I plan to go someplace else for my next service. More
It was a pleasure working with Mr. Maynard, Steve was very courteous and polite and got to the issue with the problem with my battery. Very easy to work with. On a very busy day when the work load in the very courteous and polite and got to the issue with the problem with my battery. Very easy to work with. On a very busy day when the work load in the service department was overloaded, he got my battery replace as expeditiously as possible. More
I love using Gosch Toyota service. I am allowed to bring my vehicle in during the week because I have to work past service hours and am able to pick it up in a couple days without worrying if my vehicle wil my vehicle in during the week because I have to work past service hours and am able to pick it up in a couple days without worrying if my vehicle will be safe... More