Gossett Mitsubishi

Contacted dealership on July 19 advising that check engine and tire pressure light came on my 2020 Mirage G4 so I requested diagnostic. I wanted to get it towed to dealership and was told my road side engine and tire pressure light came on my 2020 Mirage G4 so I requested diagnostic. I wanted to get it towed to dealership and was told my road side warranty had expired, so I went thru my insurance company and got it towed July 21. Initially I was contacted by Charles (service advisor) who couldn't service until July 24. I called several times to get updates and told pending. I later was told that Charles no longer work there by Manager Brian on July 29 and that he would look at my car. No one contacted me to follow up on the status of my vehicle. Called warranty department whom verified that I could have used my roadside warranty and we spoke with Manager Brian on 3-way conference and he said he will get to my vehicle. I went to the service department that evening to check on my car and was told that the part was under warranty and it was completed this morning on Aug 1. Again no one called me only an automated call from 373-1095 while I was standing at the service desk. I am very disappointed in the customer service and was without my vehicle 11 days with no one contacting me which was very inconvenient, but I'm thankful that I finally got my vehicle. More

Watch out for this one! They overcharged me more than $700 by slipping a processing fee into my bill that they had previously agreed to drop in my price negotiation with th They overcharged me more than $700 by slipping a processing fee into my bill that they had previously agreed to drop in my price negotiation with them. I did not review the buyer’s order thoroughly before I signed it, and did not discover this ruse until I got home. Gossett corporate did not respond to a complaint I filed with them. More

So I had decided I wanted to get a newer work vehicle. I live 2 hours from memphis so I applied online Sinetra and Christy had me approved up to 27k on a new or used vehicle. I sent all the paperwork they n live 2 hours from memphis so I applied online Sinetra and Christy had me approved up to 27k on a new or used vehicle. I sent all the paperwork they needed. Had everything done, I tested drove the vehicle i wanted few hours later I was done headed back home. They were so nice and I look forward to do business with them again down the road More