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Gowanda Ford

Gowanda, NY

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24 Reviews

14650 Rte 62

Gowanda, NY

14070

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24 Reviews of Gowanda Ford

December 21, 2022

They get me in on schedule, check for recalls and let me know what has to be done and when. Shop and waiting area always clean and staff pleasant. More

by cindy_l_lauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
June 09, 2022

Worst Dealer service I have ever experienced. Did not fix my brake issue after 3 visits & instead of trying to find a solution the General Manager started yelling at me over the phone. Would not More

by Unhappy Ford Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager & General Manager
June 01, 2022

This Dealership and Management Staff do NOT CARE about taking care of their Customers. Had a Major service problem and after multiple returns to try and solve all got was Managers yelling at me and NO att More

by Unhappy Ford Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Service Mgr & Pat General Mgr
May 27, 2022

Service is always exceptional - would highly recommend for reliable service - nice to have a dealership close by that will service all makes of vehicles More

by Katie518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
May 12, 2022

quick friendly service, this is my go-to place for any service. I highly recommend them. More

by tractorgrama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Doug
March 04, 2022

Everybody was friendly and more than helpful . Pricing was surprisingly low and the service was great. More

by kimdan40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
December 22, 2021

Friendly customer oriented and in a rural setting lends itself to a more personal feeling More

by Chasguzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
November 22, 2021

I need to do a review a review to have wiper blades installed? really? yup More

by jamesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDY BOWLEY
November 11, 2021

Prompt and courteous service. Service was completed quickly an d I was notified as soon as it was finished. Service manager is always friendly and pleasant to deal with. More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
September 14, 2021

From sales staff to service experts, this dealership does it all with expertise and customer-centered attention to detail. Whatever the problem is, they know how to fix it. For my money, they are the best! More

by dcw1946
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Cooper, Matthew Krawczyk
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