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Graff Chevrolet Company
Grand Prairie, TX
886 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 886 reviews
January 17, 2026
Salesman seemed to know his line of work. Appropriate businessman. The whole process was simple but I was left without answers that asked for. Appropriate businessman. The whole process was simple but I was left without answers that asked for. More
by HALEJAYG18
Verified Customer
January 15, 2026
Service department has zero customer service skills they lack professionalism, humanity, and empathy. They talk to customers as though we don’t know what we are talking about and gaslight woman. When I firs lack professionalism, humanity, and empathy. They talk to customers as though we don’t know what we are talking about and gaslight woman. When I first purchased my truck there the only one time I was treated with dignity and respect was from Jason and he is no longer there. All of the service techs need to be retrained or let go if they are unhappy with their position. More
by Esther Avila
January 15, 2026
It was great and everyone was extremely friendly and helpful! They didn't even mind that we kept them there two hours after clothes! helpful! They didn't even mind that we kept them there two hours after clothes! More
by PATTE1953
January 11, 2026
Best dealership in DFW hands down. Fastest one and always have greay service when I go. Have been to multiple dealers all over DFW and this is my favorite one. Fastest one and always have greay service when I go. Have been to multiple dealers all over DFW and this is my favorite one. More
by Abel Guajardo
January 09, 2026
I was promptly greeted by the service advisor and after explaining my reason for the visit I was quickly checked in. My vehicle was completed in less than.45 minutes - another dealer had said it could be explaining my reason for the visit I was quickly checked in. My vehicle was completed in less than.45 minutes - another dealer had said it could be 2 hours. I don’t mind driving out of my way to get great service. More
by KENNYANDAPRIL
Employees Worked With
January 03, 2026
My experience was great, the team worked hard to accommodate all my requests. Everyone was nice and very helpful. accommodate all my requests. Everyone was nice and very helpful. More
by LISA.HAYES01
