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Graff Chevrolet Company
Grand Prairie, TX
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 651 reviews
May 29, 2025
Service was quick and excellent. Was informed of any service that was needed and kept informed the whole time. Was informed of any service that was needed and kept informed the whole time. More
by ARMANDOG323
Verified CustomerEmployees Worked With
May 28, 2025
I had an issues with my truck and they made sure was easy and quick. Mr. Victor Morales was great since we arrived, he explained details on the vehicle and when with us for a test drive. He was pleasant and and quick. Mr. Victor Morales was great since we arrived, he explained details on the vehicle and when with us for a test drive. He was pleasant and professional thru all the process. He went above and beyond to help me get my vehicle ready to go. Mr. Albert Moreno made sure the whole paperwork process was quick and easy to understand and navigate, explained every detailed very well. He is amazing. I just have to say I’m extremely thankful for the wonderful experience I had in the process of getting my new truck. More
by YVETTEREYES1024
Employees Worked With
Victor Morales, Alberto Moreno
May 27, 2025
Always quick and kind, stefani is the best, stefani calls me non stop updating me on my vehicle and always has the vehicle pulled up to take delivery. me non stop updating me on my vehicle and always has the vehicle pulled up to take delivery. More
by saltymarrow
May 27, 2025
Adrain Tate was amazing about making the car buying experience a pleasant and easy one. experience a pleasant and easy one. More
by SHEA
Employees Worked With
May 25, 2025
My experience at this dealership is a positive one. I’ve been here numerous times and it’s always been a positive experience. They are always friendly and answer any questions I might have. I’ve been here numerous times and it’s always been a positive experience. They are always friendly and answer any questions I might have. More
by SLW1701
May 23, 2025
The staff at Graff are really easy to work with. They were able to complete my service quickly. The facility is not fancy, but it’s very convenient. I took the courtesy van to work and picked up They were able to complete my service quickly. The facility is not fancy, but it’s very convenient. I took the courtesy van to work and picked up my vehicle at the end of the day. More
by kalerej
Employees Worked With
Joe and Rodney in Service and the Courtesy Van Driver
May 22, 2025
Customer service is great I was out on an hour for oil change Free care wash! change Free care wash! More
by MSTEXAS1952
Employees Worked With
May 21, 2025
Reliable on picking up vehicle when promised trust on service and always on top of reminders for service needed very curtious always service and always on top of reminders for service needed very curtious always More
by bakermari79
Employees Worked With
May 21, 2025
They are not professional at service department when I called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manag called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manager he said he would call me back never did overall I had the worst experience with graff Chevrolet. I do not recommend More
by lewisorna56
Employees Worked With
