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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.4
235 Reviews

235 Reviews of Graff Chevrolet Company - Service Center

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May 27, 2023

It is always a pleasure to do business with Graff Chevrolet. They have a knowledgeable Service Department with professional's such as Malcolm, the Service Manager and Rodney, a Service Advisor. I hav More

by DEBRA.BLUBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Worse company I purchased a truck from. Will never go there again. Don't keep their promises. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I am a senior and Graff takes care even helping with my cell being attached to my car More

by Pat Gaumond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Body Shop
May 21, 2023

Friendly nice attendees responded they ask questions they get you answer they will make sure you are taking care of More

by DENNISTINNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

Great customer service. I was in/out in a responsible time frame on the day I went. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The front desk staff
March 19, 2022

Quoted price for my daughter's vehicle sight unseen, (pics sent) get there, now it's 3000 less. More

by Jacee
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Frances and the Manager
May 20, 2021

Nathan,is one of the nicest and friendliest salesguys, I've ever met. He worked with me to get my car. Anything I need he helps me, Graff please keep NATHAN More

by Morrolg1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan,and Daniel
March 10, 2021

Mark Delgadillo was an amazing dealer! I found the car online and I was sold the exact car. The car looked exactly like the pictures. Mark was professional, nice and very understanding. He explained every More

by Leambrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Delgadillo
December 04, 2020

Never go to this place the sales manager got mad at us bc we didn’t want to sign 2 contracts with them and told me and my family to get that f*** out and was screaming at both of my parents which there a lot More

by Lmoreles192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos the sales manager
February 20, 2020

This is the worst service I have ever received. Please take caution. They broke another part while fixing my car and refused to fix it. They are very slow, rude, and unaccomodating. Steer clear. More

by NOPE
Recommend Dealer
No
Employees Worked With
Linda
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