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Grand West Hyundai

2162 Highway 6 And 50, Grand Junction, Colorado 81505
Sales: (970) 812-0558

Makes: Hyundai|Service Center
 
Average
50% Recommend

Overall Rating 2.8

4 Lifetime Reviews

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Grand West Hyundai
4 Lifetime Reviews
Grand West Hyundai Info
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4 Dealership Reviews
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DirkMyers3
10/15/2014
Reason For Visit
Sales (Used)

"Poor Customer Service!"

Poor Customer Service. Went to purchase a vehicle there and there is no communication between Sales Manager and Salepeople. Car was sold without my even being notified or advised that they were selling it when they had my 100% commitment. Dealer really hasn't changed with new ownership. Just looking for a quick buck with no customer service. Got nothing but excuses from ownership and nothing else.

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I Recommend This Dealer: No

Employees dealt with

Ken Reeher

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danweller
7/24/2014
Reason For Visit
Sales (Used)

"Worst experience I have ever had at a dealership"

These guys sold us a used car with a defect that we found the night we got it home. This should have been caught in their "inspection". They first told us to pay them $350 to get it fixed. Then they said they would fix it for free and didn't fix it. Then they said they would split the $550 cost of fixing it with us. These guys are either dishonest or incompetent. Now they claim we damaged the car. It's up to you (the reader) to decide if you trust this post or a car dealer.

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I Recommend This Dealer: No

Employees dealt with

Scott

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1
JLH81507
4/26/2013
Reason For Visit
Sales (New)

"Kodie Arnett was very helpful and knowledgable when I..."

Kodie Arnett was very helpful and knowledgable when I stopped in to test drive the 2013 Hyundai Tuscon. He answered all my questions and pointed all the features with ease. He was awesome in helping me arrange a lease with a payment I was comfortable with. I would not hesitate in recommending Kodie and the dealership to friends and family! Overall an excellent experience!

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I Recommend This Dealer: Yes

Employees dealt with

Kodie Arnett

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cliftoncolorado
4/04/2013
Reason For Visit
Sales (New)

"Kodie put together a proposal that allowed me to lease a..."

Kodie put together a proposal that allowed me to lease a Hyundai for the length of time that I wanted and the monthly payments that would work for me. He also explained in detail all of the features that the vehicle offered. The business manager took his time to go over every step of the financing and made sure that every detail was covered.

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I Recommend This Dealer: Yes

Employees dealt with

Kodie Arnett

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