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Granger Chevrolet - Service Center

Orange, TX

4.4
219 Reviews

219 Reviews of Granger Chevrolet - Service Center

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September 01, 2023

Stacy was rude and unprofessional but Mr Rick was kind and very helpful and handled my situation greatly More

by JHEBERT87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
August 31, 2023

Your service department is so helpful. I’m treated with respect and all of my concerns are addressed More

by TMPEVE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
August 31, 2023

I appreciate the effort to take care of the customers needs. If things need to be corrected… effort is made to make it right More

by PASTORJHSMITHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Spraggins and Erwin
August 31, 2023

Stacey Derutte is amazing. So is the quick lube guy. Great quick reasonably priced service. More

by Hossmann25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't buy one.
August 30, 2023

We bought our car used with warranty. The service department has been amazing. We had a few issues with it the 2 mi this we have owned it and they got us in right away and got the issue f More

by TANYAWHITE684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather in service
August 26, 2023

Every one was pleasent and nice. They replaced a deficient parking break within 2 hours More

by DARLABERTRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy in service was great
August 26, 2023

Went in for a state inspection hot on it right away They took the car in right away sat in lobby until paper work was ready More

by BA004SLADYBUG
Recommend Dealer
Yes
Employees Worked With
Do not know
August 25, 2023

Had appointment to have tires rotated. 1 hour later they started. 1 1/2 hours to get tires rotated with appointment. More

by KHEBERT58
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Aug 28, 2023 -

Granger Chevrolet responded

I apologize for the extended wait. We occasionally get behind when an appointment runs over what we expected. If you would be willing to come by my office, I would like to extend a personal apology and compensate you for the inconvenience. Ask for Rick when you come in and I will see that we make this right for you. Thank you for the opportunity to serve you..

August 25, 2023

Stacy is always willing to help in any way. She.makes the visit personal and goes out of her way to get things done. More

by JNBURNITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy and Diane
August 24, 2023

I’m pleased with the dealership, after my truck was pulled up front it took 20min to give me my ticket so I could pay them More

by RDJARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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