Gray-Daniels Nissan North

After acknowledging my interest in a vehicle. I filled out a credit application, which was run on my credit report with no response from this dealership as to whether or not, I was approved or de I filled out a credit application, which was run on my credit report with no response from this dealership as to whether or not, I was approved or declined. More

Bought vehicle Apr 1st. A/c went out on 3rd day. Took to their service dept twice within a week for same problem before finding out a/c had leak. They tried to charge me $18 A/c went out on 3rd day. Took to their service dept twice within a week for same problem before finding out a/c had leak. They tried to charge me $1800 to fix their lemon but I refused and they tried putting it on my extended warranty. After much arguing, they agreed to trade it but it was deceptive because I would have to pay for their pre-existing problem and also they refused to apply our $1000 down payment to a new car. On top of that, They tried to make the new car $800 a month, so we’d be paying for both car notes but only have 1 car. Also our credit scores were 720 and 640 and they gave us 14% interest. Please be aware. More

GO TO THE ATTACHED LINK: SEE FOR YOURSELF. SOLD ME A USED CAR AND DID NOT DISCLOSE THE VEHICLE DAMAGES. GRAY-DANIELS NISSAN NORTH BOUGHT THIS USED SMART FORTWO CAR AT AN AUTO AUCTION, AND THEY SOLD ME A USED CAR AND DID NOT DISCLOSE THE VEHICLE DAMAGES. GRAY-DANIELS NISSAN NORTH BOUGHT THIS USED SMART FORTWO CAR AT AN AUTO AUCTION, AND THEY WOULD NOT TELL ME WHAT THE CAR CONDITION OF THE SMART FORTWO WAS IN BEFORE SELLING IT TO ME. THEY WILL NOT RETURN THE CAR AND WILL NOT EVEN RETURN ANY OF MY PHONE CALLS. https://goo.gl/maps/xHsijvz4kpTdzwUPA More

I thought I had a great car when I bought my car but turns out I got a lemon. When time to get my car serviced it’s a big headache I been trying to get my car serviced since March 2022 and it’s now Apri turns out I got a lemon. When time to get my car serviced it’s a big headache I been trying to get my car serviced since March 2022 and it’s now April 2022 going into May. The staff was rude and told me to take my car to another dealership because they are a Nissan dealership and not a dodge dealership. I have been trying for the longest to reach a manager. At this point I’ve came to my last straw and moving forward with legal action. More

Horrible service to my elderly mother. My dad passed a couple months ago and she was looking for a smaller car for herself, you sold the car you had agreed to sell her before could get bac My dad passed a couple months ago and she was looking for a smaller car for herself, you sold the car you had agreed to sell her before could get back to your dealership with her money. Then not even one offer to help her find another car-where is the customer service? She wasn’t trying to do any more than give you money and instead you treated her so poorly More

Working with the Grey-Daniels crew was a great experience. I found a vehicle that I loved and Keith worked very hard to get me into it. I am very happy with my decision experience. I found a vehicle that I loved and Keith worked very hard to get me into it. I am very happy with my decision More

I came to get an oil change and wasn’t greeted at all. I had to get out car, go inside which is outside the normal I always get my car maintenance done here (also where I purchased car from). I go inside I had to get out car, go inside which is outside the normal I always get my car maintenance done here (also where I purchased car from). I go inside I had to speak first bc I wasn’t greeted by Chelsea nor her collages. I NEVER received a call that my car was ready for pickup. I went the next morning to check on car after not receiving a call nor answer when I called to check. I pickup first thing that morning and have to wait 8-10 minutes to be checked out by Chelsea bc she wasn’t in her work station. I asked her why was I contacted after requested services were finished.. she CLAIM she called but I had no missed calls nor voice mail. After checking out I asked where is car, she pointed ok 1st row outside door. Of course, it wasn’t I had to get him from the nice older gentleman he will the only person there who was nice, polite and helpful. Again, this is where I come get my car maintenance and has never had an experience like this until last Thursday and Friday. More

Brandon gave me and my husband an amazing experience A big fat Shout out to Brandon you WOW us thanks Mr. Mrs. Lillie Valentine-Thurman. big fat Shout out to Brandon you WOW us thanks Mr. Mrs. Lillie Valentine-Thurman. More