Gray-Daniels Toyota - Service Center

I've been taking my 2012 Tundra to this dealership for years. There is not another dealership in the state of MS (or the country, since I'm being honest) that I would recommend purchasing or having servi years. There is not another dealership in the state of MS (or the country, since I'm being honest) that I would recommend purchasing or having service done. These people are HONEST. They are patient. They know the product they represent and they are fair. Douglas is our guy with the service department and before him it was Justin. There is a reason they are rated No. 1 on this site. I am a living, breathing, regular customer and any of you can contact me if you don't believe what I'm saying. And to my Gray-Daniels Toyota team, y'all keep doing what you're doing and know that your people make the difference. More

Douglas Chambers in the service department at Gray Daniel’s Toyota is top notch from his Effie to his great customer service and communication skills. Daniel’s Toyota is top notch from his Effie to his great customer service and communication skills. More

Wonderful employees who take real good care of customers. I’ve always had great service at this dealership. I’ve always had great service at this dealership. More

Vicky Rumley, my Service Advisor, was very courteous, professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. More

Took my Prius for service consisting of oil change, tires rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost me a penny. You cannot beat that! More

3 years later edit. Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told t Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told that my warranty didn't cover labor and they tried to charge me for that. BUYER BEWARE. I still stand beside the sales team being great (obviously they have to be). I hope the owner reads this and changes how things are done I had a very easy no pressure experience while buying a Toyota tundra. I was able to setup everything online and go in to sign the papers. I will definitely be doing business with Gray Daniels again. More

This dealership has been so helpful and their service department had me in and out in no time! department had me in and out in no time! More

Raven and the Gray Daniels Service Team always go the extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! More

The service was excellent and quick. The agent was very professional and friendly. It was a great experience. The agent was very professional and friendly. It was a great experience. More

Quick service and polite staff with turnaround time for the service sooner than I expected which was one hour the service sooner than I expected which was one hour More