Back

Great Lakes Honda

Akron, OH

4.8
673 Reviews

43 Pruitt Blvd.

Akron, OH

44310

Directions

By Type

673 Reviews of Great Lakes Honda

March 30, 2021

Overall great experience. The only complaint we had was Kristy wasn't very good at returning our calls (phone messages) and texts. Other than that, she did a fine job. More

by reenie.stein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy Rice
Mar 31, 2021 -

Great Lakes Honda responded

Reenie, thanks for sharing your great car-buying experience with Kristy! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road Great Lakes Honda.

March 28, 2021

Best price up front, no hassle. Always a quick response when I have had question or needed service. Pleasant staff to interact with in both sales and service. Gave me the truck I wanted with my specificati More

by FS1275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy Rice, sales
Mar 29, 2021 -

Great Lakes Honda responded

Thank you for the wonderful feedback! We are happy to know that you have had good experiences with our Sales Department, and we look forward to any future visits to Great Lakes Honda! Enjoy your cars!

March 27, 2021

They did a really great job in finding the car at the price I needed. Very happy. When I went in to finalize everything, I was in and out in under 2 hours. More

by Bhinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Anderson
Mar 29, 2021 -

Great Lakes Honda responded

Thank you for the positive feedback! It is wonderful to know that our Sales Department was helpful, and we hope that you will continue to visit us at Great Lakes Honda! Enjoy your car!

March 26, 2021

Good experience made me feel good about what I was doing . I traded two cars in both crv’s And got one new one, don’t usually do that but retired now so it is better More

by Ddd50retusn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn s
Mar 28, 2021 -

Great Lakes Honda responded

Thank you for taking the time to share the great experience you had at Great Lakes Honda. We're super happy to have helped you out! If there is anything further we can be of assistance with, please do not hesitate to let our team know. We hope you have a wonderful day!

March 25, 2021

Kevin Dawson did a marvelous job selling me a new CRV hybrid. I was also impressed with Mariah Johnson in internet sales. I can highly recommend Great Lakes Honda! Thanks to Kevin, and his colleagues! More

by LBinCLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah Johnson, Julia Love
Mar 26, 2021 -

Great Lakes Honda responded

Congratulations on your new Honda CRV Hybrid! Thank you for taking the time to write a review and mentioning Kevin and Mariah; we will be sure to pass along your kind comments to them and the rest of our team at Great Lakes Honda. Please come back and see us for any future automotive needs.

March 22, 2021

Nathan was one of the best sales man I ever worked with. Very honest person and genuine. He helped us buy 2 cars and both was great experience. More

by arola_braidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 23, 2021 -

Great Lakes Honda responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department, especially Nathan. We value your business at Great Lakes Honda!

March 16, 2021

Excellent customer service! Lynn went above and beyond, I definitely will be returning to purchase more cars in the future with Lynn Snoderly. Thank you! More

by LMHerring1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Snoderly
Mar 17, 2021 -

Great Lakes Honda responded

Hi, your review made us smile. We love hearing that our employees, such as Lynn, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Great Lakes Honda, we will be sure to keep up our timely services and courteousness.

March 15, 2021

Service was tremendous! Great people, helpful, and friendly . They took their time going over features of the car. Made sure I understood everything about the car before I left! More

by Bradley.ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy Rice, Jacob Huang, Julia Love
Mar 16, 2021 -

Great Lakes Honda responded

Thank you for the wonderful review, Bradley! Great Lakes Honda is always happy to be of service and we are pleased to see that our team went above and beyond for you. Congratulations on your new car; we hope to work with you again.

March 15, 2021

Every time I buy a car from Great Lakes Honda, I leave there very satisfied. I’m looking forward to buying another HR-V from them in the next few weeks. More

by rcomparda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Eberhardt, Julia Love
Mar 16, 2021 -

Great Lakes Honda responded

That's great to see! We are thrilled to see that you are consistently treated to exceptional service at Great Lakes Honda. We look forward to working with you for that HR-V!

March 14, 2021

Do not let them run your car through their car wash machine. It left scratches down both sides of my car which they quickly denied could have been from their equipment. This after I specifically requ More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julia Love
Mar 15, 2021 -

Great Lakes Honda responded

Jeff, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your review further. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Gavin Lake General Manager glake@glakeshonda.com 330-633-6060

...
37
...