Greater Chicago Motors

Awesome Service I bought a Range Rover Sport from Mike Ganges at Greater Chicago Motors and I love the vehicle. The service that Mike provided was excellent. I was no I bought a Range Rover Sport from Mike Ganges at Greater Chicago Motors and I love the vehicle. The service that Mike provided was excellent. I was not able to come look at the SUV because of my work schedule but my wife went to test drive the vehicle. She got there 1 hour before the dealership opened and Mike was there to help her with any question that she had. I would recommend Mike and Greater Chicago Motors to my family and friends. Mike did a great job of following up with me when I had questions and working around my schedule. More

Great Service Best service in buying a car, Jason provided me Al the answer myself And my wife had Great service. Sevice above all expectation 5 Star Dealership And Best service in buying a car, Jason provided me Al the answer myself And my wife had Great service. Sevice above all expectation 5 Star Dealership And Sales Person! More

Great Customer Service I sold my car to Greater Chicago Motors. They were very responsive, quick to pay and pick up the vehicle. I would recommend them to others. I sold my car to Greater Chicago Motors. They were very responsive, quick to pay and pick up the vehicle. I would recommend them to others. More

Shocked at lack professionalism Surprised how easily they dropped the ball! On Tuesday, 9/1/15, I was put in touch with one of their salespeople, Mr. William Natel, (that's how he sp Surprised how easily they dropped the ball! On Tuesday, 9/1/15, I was put in touch with one of their salespeople, Mr. William Natel, (that's how he spells it, not NATE as is shown on this Yelp site) as I inquired about a Range Rover that Greater Chicago Motors advertised online. William answered my initial questions about the vehicle and we exchanged emails and phone #s. We made arrangements to meet Friday so I could look at it. I was eager to purchase this RR and Friday morning, before driving to GCM, I called William's cell to let him know I was on my way. He didn't answer. I left him a voice message. No response. Then I called the dealership, asked for William, (I believe I spoke with Anthony) and left a message for William to call me back. Still, no response what-so-ever. So I went to another dealer and gave them the opportunity. Today, Monday I was so dumfounded that I still didn't get a call back or an email from William so I called GCM, got William on the phone, and asked why he never got back with me. He response was that his girlfriend made an unexpected birthday celebration for him on Friday; that he went somewhere in the woods and couldn't reach anyone; that he had a lot of things going on, etc., etc, etc. One of the lamest excuses I've ever heard. (Being 60 years old, I've heard many) If William would have given me any kind of communication on Friday before he left for his destination I would have understood. If he would have contacted me on Saturday or even on Monday, I might have understood. But I got nothing, zippo, nada!!! It is rare to have someone who is suppose to be a professional have such a disregard for customer service; especially from a customer who is ready to buy. Fortunately for me I found the same vehicle from another dealer who, although further away, was very accommodating and had the same vehicle which I purchased. So with no help from CCM, it wound up a happy ending for me. I'm so glad I did't get too involved with Greater Chicago Motors. More

Stressless I recently traded my car for a 2010 BMW 5 Series. It could not have been easier, and William was a pleasure to work with. I recently traded my car for a 2010 BMW 5 Series. It could not have been easier, and William was a pleasure to work with. More

Excellent experience I recently bought a 2011 BMW from Greater Chicago Motors. I worked with Michael who was both accommodating and knowledgeable. The team at GMM were ver I recently bought a 2011 BMW from Greater Chicago Motors. I worked with Michael who was both accommodating and knowledgeable. The team at GMM were very efficient. Highly recommended More

Simple, fast, and no hassle Recently purchased vehicle site unseen. Car is awesome, very happy with the purchase. Simple, with no price haggling required as they price fair and Recently purchased vehicle site unseen. Car is awesome, very happy with the purchase. Simple, with no price haggling required as they price fair and under NADA. My salesman Jason was extremely helpful, friendly,relaxed, with no pressure to buy. Refreshing, no pushy sales tactics. Only critique would be to make sure they fill up gas tank before driving off lot. Should be included with caliber of cars being sold at this dealership. More

richprath i was looking for a cadillac escalade on line and came across a 2007 escalade at greater chicago motors, i called and spoke with mike ganges about thi i was looking for a cadillac escalade on line and came across a 2007 escalade at greater chicago motors, i called and spoke with mike ganges about this vehicle , i filled out the credit app and mike gotv to work on it even on his day off andalong with the manager wally the got me approved and in this escalade . thanks mike and all at gcm for going the extra mile for a customer. will certainly recomend this dealership to anyone looking for a good used car or suv. More

Great Service I was looking for a low mileage Porsche Cayman, and found it on the Greater Chicago Motors website. I had initially purchased a Maserati Grandsport, b I was looking for a low mileage Porsche Cayman, and found it on the Greater Chicago Motors website. I had initially purchased a Maserati Grandsport, but was unable to get it to pass emissions. Working with Wally Plachcinski, and his associate Rodney, I was able to return the Maserati, and get into the Cayman. Every step of the way Wally was very helpful, and made sure I picked the right vehicle for me. I am very happy with the results, and will buy more cars from this dealership. More

Easy Internet Experience I just completed purchasing an auto sight unseen from Virginia using the internet...Greater Chicago Motor and in particular William Natal did a terrif I just completed purchasing an auto sight unseen from Virginia using the internet...Greater Chicago Motor and in particular William Natal did a terrific job of explaining the details of the car and what was expected of me to make a purchase on line. Rich Abbas was extremely helpful in getting all the paperwork to and from dealer to purchaser and making the transaction as seamless as possible...delivery to our front door was smooth as glass and we were very pleased with the end results. Thanks again for a job well done. Neil H. Cohn Richmond,Va More