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Greene Ford Company

Gainesville, GA

4.7
1,127 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,127 reviews

August 01, 2025

The transaction went very smoothly. The salesman and business manager were helpful and low key. More

by crobert123
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jake Cummings General Sales Manager jake.cummings@greeneford.net

July 30, 2025

Not happy on my recent visit for maintenance on my Maverick. Did all the regular service checks. Changed Oil, Rotated Tires and check all the fluids. But on my warranty issues didn't seem to care. Non More

by DWILLIAMS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
3.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Greene Ford Company responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your recent visits, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Blain Latty Service Manager blainlatty@hotmail.com

Jul 30, 2025 -

DWILLIAMS31 responded

Hello Blain: Thanks for responding to my review so fast. I hated to write it. Green Ford has been wonderful to me and my family for many years. If you could review my service order from Monday, the 28th. That's when I pick up my truck. I dropped it off with an appointment on Friday Morning the 25th. Then maybe we could discuss it on the phone?

July 25, 2025

The Greene family is the best and maintain an excellent staff. They all work together to create a great shopping experience for their customers. The service department is also tops!! This is the only deale More

by mjcflamingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin is so friendly!
Jul 25, 2025 -

Greene Ford Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Greene Ford Company are glad to have you as a customer. Jake Cummings General Sales Manager jake.cummings@greeneford.net

July 25, 2025

Even though the service department was so busy, the guys did take the time to wait on me that day. I can't remember their names. Give them 5 stars!! More

by ahoward35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

July 20, 2025

Service Dept. is always prompt and courteous. Steve is so easy to talk to and he fixed my problem with minimum charge. More

by LINDAATLANIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service Dept.
Jul 20, 2025 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Blain Latty Service Manager blainlatty@hotmail.com

July 19, 2025

He was very personable & answered all questions. Nice Christian young man. He was not pushy & very helpful. More

by joemargielewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jake Cummings General Sales Manager jake.cummings@greeneford.net

July 13, 2025

Ask to look up some parts and looked like it hurt them to even look saying you need a vin number. Auto zone does better. More

by trot1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot all names but I bought a few thing from this ford dealership should have learned my lesson the first time
Jul 16, 2025 -

Greene Ford Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Blain Latty Service Manager blainlatty@hotmail.com

June 29, 2025

If you want to buy a truck Michael Smith's your guy. Went to the mega dealer first but came back to Greene Ford to buy. Product knowledge, engaging and let me move at my pace to select the best vehicle More

by cdub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Greene Ford Company responded

Thank you so much for choosing Greene Ford Company! Please let us know if we can be of any more assistance. Jake Cummings General Sales Manager jake.cummings@greeneford.net

June 11, 2025

This was the best car buying experience I have ever had. I will definitely be recommending Greene Ford to others. More

by caseybrost
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Greene Ford Company responded

Casey, we're sorry to hear about your experience and would love to get to the bottom of it with you to see if there's something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jake Cummings General Sales Manager jake.cummings@greeneford.net

June 05, 2025

I’m a die hard Ford fan! Greene Ford has been the only place I buy from. Local company making local people happy. I always left the dealership a satisfied customer. More

by DAGSMOM0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Greene Ford Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jake Cummings General Sales Manager jake.cummings@greeneford.net

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