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Greenway Ford

Orlando, FL

3.6
1,176 Reviews
Call Dealership (321) 200-0608

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

May 05, 2023

I am pretty upset with this dealership and I regret any agreement with this department. More

by NA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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Helpful 1
April 08, 2023

Horrible experience. Dropped off vehicle Monday called couple of times and couldn’t reach my assigned rep Abel. Received call next morning that they would be working on t More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Hurley, Hassan Abadi, Abel Cruz, Brian Collins
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Helpful 1
March 25, 2023

Andrew was great. He helped us order exactly what we wanted and was very nice as was all the other people we talked to. So excited to get my new car! More

by Dianefl01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andree
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Helpful
March 14, 2023

Fixed my problem that we had over 4 months. Thanks great job by Charlene staying on it. More

by ayloredgie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlene ward
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Helpful
March 06, 2023

Lawrence and the Greenway Ford team is wonderful Lawrence say what he means and is true to every word he said More

by Andrewlettacarbon28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Mar 06, 2023 -

Andrewlettacarbon28 responded

Lawrence is a excellent sales person he help you to the fullest

Mar 07, 2023 -

Greenway Ford responded

Thank you for the review! We are so glad to hear that Lawrence delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Greenway Ford!

Helpful
March 06, 2023

Great experience, and customer service. My representative went above and beyond, I'll definitely be returning for all my service appointments. More

by Daniel700400
Recommend Dealer
Yes
Employees Worked With
Shane Karl
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Mar 06, 2023 -

Greenway Ford responded

Daniel, thank you for the review! We are so glad to hear that you had a successful experience working with the Greenway Ford team. Drive safely, and we hope to see you back!

Helpful
March 03, 2023

Robert was great to work with! He was fast and upfront with my Ford Ranger issue. More

by adgmusic000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Poley
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Mar 06, 2023 -

Greenway Ford responded

We're elated that Robert hit the mark with prompt and straightforward service! Many safe and happy miles from all of us at Greenway Ford!

Helpful
February 21, 2023

Service is horrible. Communication is non-existent. The repair took 7 times longer than they told me. The service manager couldn't have cared less. More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh and Carlos
Report | Print
Feb 22, 2023 -

Greenway Ford responded

This feedback is concerning to read. We aim to deliver excellent, timely service, and I sincerely apologize if we missed the mark. Additionally, I'm concerned that the top-notch customer service we strive for was not reflected in your experience. If you would please give me a call when you have a moment, I'd like to help. Thank you, Phil Tidona - Service Experience Manager - 407-275-3200 X4428

Helpful 1
February 18, 2023

By car tomorrow check engine light,low coolant, O2 sensor, miss fairing,no warranty..car 20000$ More

by Drago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pierre
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Feb 21, 2023 -

Greenway Ford responded

I am very sorry to hear about the issues you are having with your car. It is disappointing that you have experienced any inconvenience since your purchase and, if you would be willing to discuss this further, I would appreciate the opportunity to assist you. Please feel free to give me a call directly. Thank you, David Nelson - Sales Customer Relations Director - 407-275-3200 x4357

Helpful
February 18, 2023

Muy complacida con su trabajo. Amanilidad y ayuda para la compra de mi carro. Sin dudas lo revomendaria un 100% More

by Canaldayli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Juan Mangual
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Feb 20, 2023 -

Greenway Ford responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Greenway Ford. Apreciamos el apoyo y esperamos volver a verle en el futuro!

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