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Greenway Ford

Orlando, FL

3.6
1,176 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

September 02, 2020

Morris made every effort to respond immediately when we had any questions. Josh, the sales manager was also right on top of things. No drawn out negotiations, quick and simple. The only slow down was the f More

by Warowan
Recommend Dealer
Yes
Employees Worked With
Morris, Rafael Caputis
Sep 03, 2020 -

Greenway Ford responded

Thank you for the review! We are pleased to hear that Morris and Josh took good care of you here at Greenway Ford, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

August 31, 2020

Thank you to Brett we had a very painless trip to get a new used car, very easy to deal with and showed us what we could afford More

by Toddcleach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Rafael Caputis
Aug 31, 2020 -

Greenway Ford responded

At Greenway Ford we strive to make the car-buying process easy and it's wonderful to hear that this was your experience. Thank you so much for stopping by to review us! We hope that you enjoy your new-to-you vehicle.

August 22, 2020

Great people, fair, and, good inventory to choose from. Drove almost 2hours to give them my business. Morris and Rafael were a pleasure to work with. More

by Geno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Spassov, Rafael Caputis
Aug 24, 2020 -

Greenway Ford responded

We're so glad we could make your visit worth the drive, Geno! It's wonderful to hear that Morris and Rafael made your buying experience so exceptional. Thank you for your confidence in Greenway Ford, and we hope you're loving your new car!

August 21, 2020

Abel provided excellent customer service over the phone and in person. The dealership worked with me on the timeline of the service and the cost! (my third party service contract/warranty recently expired) More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
Aug 21, 2020 -

Greenway Ford responded

Thank you for taking the time to review Greenway Ford. We're pleased to hear that Abel made sure your visit lived up to our high standards. It's a privilege to have earned your business!

August 19, 2020

Great purchase experience we’ve ever had. We went to purchase a 2013 Mustang for my son. Troy Burns was great he made everything enjoyable smooth and easy. The atmosphere was so relaxed. I would recomme More

by Cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Rafael Caputis
Aug 20, 2020 -

Greenway Ford responded

Hi Ms. Cherie, thank you for shopping with Troy at Greenway Ford. We're proud to have been a part of your son's car buying experience and hope that he is having fun in his Ford Mustang!

August 18, 2020

The best service I had with Melvin Santos and ayres! Will def reffed familly and friends! This is the best place to shop for a car if you want to feel comfortable and extremely professional! More

by Yohira valentin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayres, Juan Mangual, Andrew Gaudette, David Nelson, Marvin Santos, Vladislav Morosan, Israel Maldonado
Aug 18, 2020 -

Greenway Ford responded

Ms. Valentin, we couldn't ask for kinder feedback and we thank you for posting about your experience. Both Melvin and Ayres are wonderful to work with and it made our day to hear that they took care of you. On behalf of all of us at Greenway Ford, safe travels in your new ride!

August 10, 2020

Greenway Ford, and Frank ( service rep) in particular, performed perfectly with my requested repairs. I’ve used Greenway now for last 5 years, and will continue to do so More

by Mat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Aug 10, 2020 -

Greenway Ford responded

Hi Mat - Thanks for the five-stars! We are so proud to have earned your business these past 5 years and we hope to continue to do so. Many safe and happy miles from all of us at Greenway Ford!

August 09, 2020

Brandon, David and Brian in service took amazing care of Brandon, David and Brian in service took amazing care of me. I had an expensive repair that they were able to get ford to take care of.Since the pro More

by Shag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, David, Brandon.. , Reputation Management
Aug 09, 2020 -

Greenway Ford responded

We are so honored to have earned your business! It means a lot to hear that our service stood out from other dealerships you have visited. Thank you for sharing and for shouting out the team! We hope to see you back at Greenway Ford down the road!

August 04, 2020

Alen, Wilbert and Rick were awesome! Great deal, quickly executed, no games played, very happy with F-150 and the whole process. My third Ford truck from them and they will see me again! More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen, Wilbert and Rick
Aug 04, 2020 -

Greenway Ford responded

Hi Brian, thank you for continuing to support Greenway Ford. We're grateful for your loyalty and are pleased to hear that Alen, Wilbert, and Rick were able to get you into a Ford F-150. We wish you safe travels and look forward to your next visit!

July 21, 2020

Too much game playing. Sales person lied about talking to The process took way too long. The negotiation process took to long and the manager wasn't too nice. The sales person had an attitude at times. It More

by Lunasandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Burns, Reputation Management
Aug 13, 2020 -

Greenway Ford responded

This doesn't sound like the friendly service I expect from my team, and I sincerely apologize for the delay. I will be sure to share this feedback with my team and work to improve our process going forward. We do hope that you enjoy your newly purchased vehicle, and we are grateful we were able to reimburse you for the battery. If there is anything more you'd like to share with me, please don't hesitate to give me a call directly. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

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