Greenway Ford

Not the best experience. Expectation when getting an oil change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at change is all fluids are topped off - was not done, nor was a safety check of vehicle performed. Was told vehicle would be ready at 2PM. I arrived at 3:15 PM and waited another 20+ minutes for paperwork to be completed inside of service offices. Was not expecting to have to wait, especially in the middle of a Covid 19 crisis while others were around. Previous experience was also not the best. More

Overall great services . Mr.Charles was my service advisor and he provide value information and excellent customer services .Also the services department team was very professional . advisor and he provide value information and excellent customer services .Also the services department team was very professional . More

Service was great Kevin Campos was very attentive in communication and I thought the truck was handled in a good timeframe. Will most likely have all my service needs done here was a great experience communication and I thought the truck was handled in a good timeframe. Will most likely have all my service needs done here was a great experience More

The poorest communication of any business I have dealt with. Multiple issues that took so long to get answers and getting hung up on multiple times and the excuses of "we are just too busy" don't fly. I with. Multiple issues that took so long to get answers and getting hung up on multiple times and the excuses of "we are just too busy" don't fly. I called at 9am this morning to get a simple email with a form to cancel my extended warranty and I was promised a call back. Noon, no call, called again and was told I would get a call. No call. 4pm left a voicemail for Amy and no call or email. Call again at 4:55pm we're sorry. They left for the day. I bet they are trying to draw this out for 30 days so I don't get a refund. What a poor excuse of a dealership. Never have I endured such lack of professionalism from one business. This is just the beginning of what I went through only days after buying a new car. Stay away and go to Mullinax where I should have gone. Sales are way more important than taking care of existing customers! Unbelievable. More

This has been a great experience,I appreciate your care and consideration through it all. My salesman ALen Cobanogullari was awesome..Thank you.so much and consideration through it all. My salesman ALen Cobanogullari was awesome..Thank you.so much More

Dealer Tito Burgos was upfront , kind, informative and extremely helpful. Making the online buying experience easy and seamless. Great guy great dealership greenway Ford. Five star !!! extremely helpful. Making the online buying experience easy and seamless. Great guy great dealership greenway Ford. Five star !!! More

I have been with Ford for a long time. They do all services and repairs . The team members are all very accommodating and friendly. I am very satisfied with the service’s. Kevin Swata my service advis services and repairs . The team members are all very accommodating and friendly. I am very satisfied with the service’s. Kevin Swata my service advisor treats my car with care and as his own More

Very dissapointed that i used to pay only 35.00 for Oil Change and now they charged me 55.00. They didnt even did the check in inspections of 24 points that they always usually do. Change and now they charged me 55.00. They didnt even did the check in inspections of 24 points that they always usually do. More

Seems fast and accurate. Friendly service. Quick service when i pulled. Price seemed reasonable. Had an eary appointment which is what i like to have. service when i pulled. Price seemed reasonable. Had an eary appointment which is what i like to have. More