Greenway Ford

It a good dealership they did the work that had to be done. It was a recall for software and it was done in a timely manner. I was very appreciative done. It was a recall for software and it was done in a timely manner. I was very appreciative More

Worst customer service experience after the sale I have ever had.if your looking for customer service you will not find it here. Jerry Patterson didn't even try to call me back after the first call. ever had.if your looking for customer service you will not find it here. Jerry Patterson didn't even try to call me back after the first call. More

This review started out 1 star So, I started writing this review after having several difficulties and had all intentions of giving them 1 star. After speaking with David Nelson, t So, I started writing this review after having several difficulties and had all intentions of giving them 1 star. After speaking with David Nelson, the Customer Service Manager, all of my concerns where taken care of and this review now matches the one I gave immediately following the purchase of my vehicle on Feb 7, 2020. I hope Greenway appreciates David and the others on the front line who make you successful. I do wish upper management would trust and respect their employees enough to give them the ability to make decisions without the need to get upper management authorization for even the smallest of things. Remember this - If you take care of (respect/trust/pay) your employees, your employees will take care of your customers, and your customers will take care of Greenway. Employees 5 stars - - - - - Upper Management 1 star. Thank goodness I interact with the employees!!! More

It was so great to get good service. They greeted me. That also asked me if there was anything I need while I was waiting. Very polite will be returning for all my service. That also asked me if there was anything I need while I was waiting. Very polite will be returning for all my service. More

Great deal! Everything was easy and fast. Tito was great and so was Adam Hurley. I would do business with these guys again. Well done! and so was Adam Hurley. I would do business with these guys again. Well done! More

Customer service lacks information on directing calls. The tone of the representative is lacking courteousness. I had to speak with five different people or departments to get to the right department. Ot The tone of the representative is lacking courteousness. I had to speak with five different people or departments to get to the right department. Other than that, the service agent is excellent. Although I couldn’t get my More

Great service from Terry at Greenway Ford during a recent oil change and tire rotation. The vehicle was serviced as promised within time duration specified. oil change and tire rotation. The vehicle was serviced as promised within time duration specified. More

I bought my last 4 or 6 cars at Greenway and enjoyed everyone of them The price was always right and the courtesy always splendid. everyone of them The price was always right and the courtesy always splendid. More

We had a good experience I would have given them a 5 But... we bought the car on Saturday & we couldn’t take it home because the blinker wasn’t working... we had to go back on Monday to pick it up.. who But... we bought the car on Saturday & we couldn’t take it home because the blinker wasn’t working... we had to go back on Monday to pick it up.. who buys a car and doesn’t get to go home with it that day??? Other than that, great salesperson and financing was easy! More

Gentleman very courteous. Did not keep me waiting. Everything was done as promised. Was very satisfied with my trip to Greenway. Kevin deserves a high mark for his job. Everything was done as promised. Was very satisfied with my trip to Greenway. Kevin deserves a high mark for his job. More