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Greenway Ford

Orlando, FL

3.6
1,176 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

September 08, 2018

Great Experience Rocco was an absolute pleasure to work with. We ended up finding the exact used car we wanted at a different dealership but the difference between the More

by AshleyCollum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco DeLeonardis
Sep 11, 2018 -

Greenway Ford responded

Hi Ashley, Thank you for taking the time to leave Rocco this awesome recommendation. We're thrilled that he gained your confidence through your recent experience working with him, and it is a delight to know that he took such good care of you. We hope you enjoy your new vehicle, and thank you for choosing Greenway Ford!

August 20, 2018

Easy & efficient When I got to the dealership, I was instantly taken care of and the car was already ready for me to look in and test drive! My salesman Hassan worked More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Abadi
Aug 21, 2018 -

Greenway Ford responded

Hi Emily, Thank you so much for your very kind review! It is so great to hear that Hassan took such good care of you from start to finish by providing you with organized, efficient, and accommodating service! We hope that you are enjoying your new vehicle, and we are so glad we could assist you in your buying process!

August 18, 2018

Dishonest Service Department Could not perform the repairs they promised. Very disorganized service department. Don’t waste your time or money. Even though I had an email confirma More

by Poor Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one is listed
August 16, 2018

Excellent Services I back to Greenway ford for my second truck I make one call and next day my appointment is ready for my new truck excellent services,friendly staff ec More

by Orlandoford18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Marvin Santos
Aug 21, 2018 -

Greenway Ford responded

Thank you for your continued business! We are honored to have been able to assist you once again, and we are so glad that your second buying experience with us was equally as efficient and enjoyable as your first! We hope you are loving your new truck.

August 08, 2018

Not too pushy and very informative I visited Greenway Ford looking for a used car. My salesman was Michael Tejeda. He was incredibly patient, knowledgeable, and helpful. Although they u More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tejeda
Aug 15, 2018 -

Greenway Ford responded

Hi Cathy, Thank you so much for your kind review! We're so delighted that Michael was able to provide you with such a positive experience, though we were unable to provide you with the vehicle you had in mind! We look forward to the opportunity to work with you again in the future.

August 08, 2018

BEWARE!!! Just over a week ago, I purchased a car from this dealership. The sales guy called me two days after I purchased the car to tell me that I had to com More

by UnhappyGreenwayCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many to list
Aug 24, 2018 -

Greenway Ford responded

Ms. Dutton, We certainly never enjoy having to reach out to a client when lending institutions change the rate at which they are willing to lend money. Unfortunately, it does sometimes occur and is outside of our control. As you know, in order to make up for the ½ point increase in the interest rate from the bank, we reduced the selling price of the vehicle resulting in a lower payment than you originally contracted for. In addition, as a gesture of good will for the inconvenience you experienced, we covered the cost of an extended warranty and agreed to repair some minor items that were not included in our original agreement. We believe we responded to the bank’s small increase in the interest rate – again something outside of our control – in a very customer-focused way, which is always our goal at Greenway Ford. David Nelson Director Customer Relations 407-275-3200

August 03, 2018

Fixed issues Troy burns is a great sales person he went above a beyond. He helped with issues i had after getting a car. If you go there i recommend speaking with More

by Trulydissapointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Burns, Lindy Jeffcoat, Louis Whatts
July 31, 2018

Smooth transaction Met my sales rep Jason Bonilla at a set appointment time and drove 2 different vehicles I found online. He had them both ready to go we drove both and More

by Greg
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bonilla, Louis Whatts
July 29, 2018

Great experience Had a great experience Matt help me in every way I needed help he found the car I was looking for with everything I wanted couldn’t ask for anything m More

by Chicosmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Whatts, Matt Shamsheddini
Jul 31, 2018 -

Greenway Ford responded

It's so great that Matt was able to help you find just what you were looking for! We hope you are enjoying your new vehicle! Please feel free to reach out if there is anything else that we may assist you with in the future!

July 11, 2018

2016 Ford Edge Greenway Team was very helpful and worked hard to get me what I wanted at the price I wanted it. Everything was very transparent and it was a good exp More

by Louis Lubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Abadi, Louis Whatts, Louis Whatts, Hassan Abadi
Jul 12, 2018 -

Greenway Ford responded

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and that our sales team will be thrilled to hear your kind words.

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