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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
183 Reviews

183 Reviews of Greenway Hyundai Orlando - Service Center

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March 23, 2024

He was nice and he do a great job he’s always happy to help me More

by Sherlie Dorisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgen
Mar 25, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sherlie, and we are thrilled that you found your experience with us here at Greenway Hyundai Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

March 16, 2024

He was very helpful in getting my vehicle fixed, and a lot of help making sure am riding safely, answering all questions about my car needs, thanks Logan 😊 More

by maxwellgloria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Greenway Hyundai Orlando responded

Thank you, Gloria! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greenway Hyundai Orlando, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

The service department does a great job Logan was the person in charge of our case and gave us a great costumer service More

by joseph Luciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 29, 2024 -

Greenway Hyundai Orlando responded

Joseph, we're glad to know Logan and our service department at Greenway Hyundai Orlando provided you with excellent customer service. Thanks for sharing your experience!

February 26, 2024

I was not happy with the service. We bought a used car 2020 Nissan Kicks and had issues with it ever since. The last time we took it back to have an issue fixed we were told it would More

by Phyllis Thompson (Washington)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Sidana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh (Service), his supervisor
Feb 27, 2024 -

Greenway Hyundai Orlando responded

Phyllis, I'm truly sorry to hear about your experience. Our team is committed to providing excellent customer service and if you didn't receive that, I sincerely apologize. I'd like the opportunity to make things right and address any ongoing issues with your vehicle as well as discuss what happened during this whole process. If you're still interested in having a conversation with us, Please reach out when you have a moment so we can work towards resolving these matters together. Thank you, Ken Sidana - General Manager - (336) 693-9222

Feb 28, 2024 -

Phyllis Thompson (Washington) responded

Hello Ken, I will be in contact with you soon.

February 21, 2024

I have a new Santa Cruz and while in the process of loading the truck bed the latch would not open the sliding top. Only the gate would open. I drove to Greenway since it was the closest dealership. More

by JANNIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer, name unknown
Feb 25, 2024 -

Greenway Hyundai Orlando responded

Jannis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

February 14, 2024

Friendly service, good workmanship, grateful finance service option, and this repeat customer is thankfully back on the road again. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Service Tech
Feb 14, 2024 -

Greenway Hyundai Orlando responded

Thank you for taking the time to share your feedback with us. Logan and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 13, 2024

Tyler gave me a great service with respect and very professional and very friendly. Thank you for your service. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 13, 2024 -

Greenway Hyundai Orlando responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

February 06, 2024

Great service! Service department is very attentive and communicates the progress of your vehicle and the work that was done when completed. More

by TB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 06, 2024 -

Greenway Hyundai Orlando responded

Thanks for sharing your thoughts about your experience with Greenway Hyundai Orlando. We appreciate your business and hope to see you again soon!

February 06, 2024

Anthony my service manager was his usual courteous, professional and awesome self. Thank you, Anthony! More

by Rooster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, service manager.
Feb 07, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your service expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

January 30, 2024

I brought my car in for its annual maintenance check-up an after service the car was left in a highly dirty condition, and each tire had varying pressure levels. More

by Rubia Marins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyrone
Jan 30, 2024 -

Greenway Hyundai Orlando responded

Rubia, I'm sorry to learn about your recent experience with us. It's our goal to return vehicles in excellent condition and it seems we've missed that mark here. We'd like a chance to make things right for you. I will search for your contact information, but please also reach out at your earliest convenience so we can discuss this further. Thank you, James Ferrell - Service Manager - 407-253-4793

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