Back

Greenway Kia West

Orlando, FL

4.2
3,411 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
Contact Dealership

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 3,411 reviews

September 07, 2023

On Saturday had oil change you guys couldn't change oil fifiter because you broke it on the previous oil change and you was going to call me on Wednesday or Thursday no call sa yet More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissie Paul
Sep 08, 2023 -

Greenway Kia West responded

Ricky, I'm sorry to read about your recent experience with the oil change service. This is not the level of service we aim for and I apologize if our communication has been less than satisfactory. We'd like to rectify this situation as soon as possible, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2023

Service tech was great! Service area is small and crowded with vehicles. Entrance and where to go needs to be marked. More

by kparsons30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Sep 07, 2023 -

Greenway Kia West responded

We appreciate your feedback! It's great to know our service tech was able to assist you effectively. We'll definitely take note of your suggestions about the layout and signage at Greenway Kia West. Thanks for sharing!

September 06, 2023

The service I had done here at Greenway Kia West was a top tier experience! I brought my car in for some basic maintenance and a oil change replacement. These techs don't waste no time, they had the job d More

by Kia K5 GT Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
Sep 07, 2023 -

Greenway Kia West responded

We're delighted to know that you had a top-notch experience with our service team, especially David! It's great to see your recommendation and we appreciate the kind words about Greenway Kia West. We look forward to assisting with any future maintenance needs for your Kia K5 GT!

September 05, 2023

Always pleasant people and easy to make appointments in line for the times I need. Waiting room comfortable. They don’t try to oversell anything you don’t need. I feel very confident and comfortable with a More

by shielab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently positive experiences with our team at Greenway Kia West. It's great to see your confidence in the advice and information provided by David, too! We appreciate your support and look forward to serving you again soon.

September 03, 2023

Very nice people! ! It was a pleasure dealing with them. They were helpful and professional in helping us attain a car. More

by Anna.rimini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Azmir Jusic, Idel Suira, Paul French, Chuck Agner
Sep 05, 2023 -

Greenway Kia West responded

Thanks for doing business with us, Anna! The pleasure was all ours and we look forward to working with you again in the future. Happy driving! - The Greenway Kia West Team

August 31, 2023

Outstanding customer service. I don’t even have the words to say. Thank you very much More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Sep 01, 2023 -

Greenway Kia West responded

Your feedback makes our day, Paula! Thank you for choosing Greenway Kia West.

August 31, 2023

The service was good And the waiting room has an excellent internet that’s allowed me to work More

by ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 31, 2023 -

Greenway Kia West responded

Thank you for this kind review of Greenway Kia West! We hope you have a lovely day!

August 31, 2023

Ni lo pienses en ir a este Dealer, Huye sale corriendo, ellos te destrozan tu crédito y no quieren devolver tu dinero aunque el negocio no se haya realizado, les cuento mi experiencia Fui x un vehículo po More

by Ivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Paz
Sep 01, 2023 -

Greenway Kia West responded

Ivan, lamento mucho escuchar sobre su experiencia. Nos tomamos muy en serio las preocupaciones de nuestros clientes y nunca es nuestra intención causar inconvenientes o estrés innecesario. Me gustaría hablar con usted directamente para entender mejor lo que sucedió y encontrar una solución adecuada a este problema. Por favor, póngase en contacto conmigo cuando pueda. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

August 19, 2023

DO NOT SHOP HERE! The managers are running a scam and stealing customers money. They are making false promises that wind up costing their customers hundreds, if not th More

by lauren.r.michalski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef, Alberto Ahumada, Azmir Jusic, Idel Suira, Paul French, Christopher Barker, Chuck Agner
Aug 22, 2023 -

Greenway Kia West responded

Lauren, I'm truly sorry to read about your experience. This is not the level of service we aim for and it's clear that we've fallen short in this instance. We take matters like these very seriously and would appreciate an opportunity to make things right with you regarding the charger cable issue. Please reach out at your earliest convenience so we can address this directly - Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

August 04, 2023

Deceptive sales tactics and won’t stick to their word on advertising. Will do anything possible to get you into the dealership and then won’t honor their commitments. More

by Tville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
Aug 14, 2023 -

Greenway Kia West responded

It's dismaying to read your review as we strive for transparency and integrity in all our dealings. We'd like the opportunity to understand more about your experience and rectify any misunderstandings, if possible. Please consider reaching out directly so we can discuss this further. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

...
211
...