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Greenway Kia West - Service Center

Orlando, FL

4.2
1,970 Reviews
Call Service Center (844) 706-0067
Today: 7:00 AM - 9:00 PM Open Now
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1,970 Reviews of Greenway Kia West - Service Center

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March 16, 2025

Thanks a ot for helping me and getting me in and out making sure I’m good More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
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Mar 17, 2025 -

Greenway Kia West responded

Ayonna, thank you for your business and kind review! We hope to see you again at Greenway Kia West.

March 16, 2025

Elizabeth, Kiera, and Gabriel were wonderful in the Service Department. Thank you for all of your assistance. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel was wonderful from the Sales Department. Thank you., Jhonatan Salinas
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Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Elizabeth, Kiera, and Gabriel provided excellent service at Greenway Kia West. Thank you for sharing your positive experience with us!

March 16, 2025

The service was very great. Thank you for the time you spent with my vehicle. More

by wbondre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars. Thank you for taking the time to share your feedback!

March 15, 2025

Tony service advisor always makes sure I’m taking care of and gets me in and out of there. Thanks to the service department. More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
Report | Print
Mar 16, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and the service department at Greenway Kia West are taking great care of you! Thank you for sharing your positive experience with us, Ayonna!

March 15, 2025

There's no interest in helping the customer from the parts and services. The guy called Tony seems as All he wants is to take money from you. More

by MARYSOLCAGUAS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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Mar 15, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 15, 2025

This experience was a hot mess and the staff is not qualified based on inspecting the car More

by ENGLISH1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Mar 15, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 14, 2025

They were rude to me and made me wait three hours for an oil change More

by stevenbauman91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damon Tavarez
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Mar 15, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue. Thank you.

March 14, 2025

Great payment options to help you fix your situations immediately. Plus good customer service. Thank you! More

by Anthonydemarcojohnson@gmail.com
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse martins
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Mar 16, 2025 -

Greenway Kia West responded

We're delighted to hear that our payment options and customer service met your needs at Greenway Kia West! Thank you for sharing your experience with us.

March 14, 2025

Exelent service. We always have a good experience. Gabriel is always very helpful and attentive. More

by luis.andino109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel (service)
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Mar 16, 2025 -

Greenway Kia West responded

We are glad to hear that Gabriel has been so helpful. Thank you for being a valued client of Greenway Kia West.

March 13, 2025

They were all very friendly and polite they helped us very much but only one thing we had a long wait other than that things were great thank you More

by cruzconnieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he work in the service department he was great it was great and very well answered all our questions
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Mar 14, 2025 -

Greenway Kia West responded

Thank you for your feedback! We're glad to hear our team at Greenway Kia West was friendly and helpful. We apologize for the wait time and appreciate your patience. Hope you're enjoying everything else about your experience!

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