Greenway Kia West - Service Center

People are friendly and try to get you taken care of in a timely manner. timely manner. More

I have the Greenway Kia West experience since 2015. . I feel like a VIP customer each visit. The lounge waiting accomodations are very good. Interface with customer service reps, technicians and all tha . I feel like a VIP customer each visit. The lounge waiting accomodations are very good. Interface with customer service reps, technicians and all that I come in contact with is professional and courteous. Kudos to the service team and for always making me feel special. More

Excellent and great customer service, very happy with the care I received from Jessie and Luis. Luis was just new but was able to go through everything I needed and if for any reason did not know something care I received from Jessie and Luis. Luis was just new but was able to go through everything I needed and if for any reason did not know something will ask to provide me with the correct information. very happy that in short time very knowledgeable and understanding of my needs for the services needed in my car. On the other hand Jessie was also very knowledgeable and went through step by step at the end with everything was done that day on the services of my car and what I need it to look forward for the next upcoming visit. Kudos to the Manager Gabriel as well that was able to come over and make sure to check if I need it anything else. I drive from Groveland all the way to this location because I had receive the services that many other Kia's unfortunately does not have anymore when it comes to customer service. I totally recommend Kia West for anyone. Kudos to everyone on this location. More

Three separate trips to fix the same issue. The first were no less than a week each, then the final was two months. Getting any information from them is like pulling teeth. Returned my car with The first were no less than a week each, then the final was two months. Getting any information from them is like pulling teeth. Returned my car with a missing trim piece. More

Jessica was great service was great would definitely recommend to anyone i always get great treatment recommend to anyone i always get great treatment More

Everyone is always helpful and polite. They are ready to answer any questions we may have. They are ready to answer any questions we may have. More

I was so disappointed in my service. I have been going to Caroline reach has been better for me and convenient because I notice the care I have been receiving. I am truly thinking about I have been going to Caroline reach has been better for me and convenient because I notice the care I have been receiving. I am truly thinking about trading in my car because I am so worried something is going to go wrong with my car and if they took 5 hours to response for brakes and a oil change with no communication at all I can only imagine if I was having reall issue. That I do not won’t to wait and see. No one care and they treat you like xxxx when you car is in they had. I really need to speak with someone more than mark. No one at this Kia care. Is there another Kia that I can look up they customer service before I trade in. Because right now KIa customer service is awful. More

Excellent customer service, fast and reliable. Tony is amazing! I'll continue bringing my car to this location. Tony is amazing! I'll continue bringing my car to this location. More

During my visit yesterday I was very satisfied with the service received at the dealership service received at the dealership More

Everything was done in a quick and professional manner, even when it took some time to complete my repairs jesse kept in contact. even when it took some time to complete my repairs jesse kept in contact. More