1,817 Reviews of Greenway Kia West - Service Center
The service was fine but the communication was clear so I wasn’t exactly sure if my car was going to be finished anytime soon or no. I was told they were finishing up, finishing up turned out to be 30 minute wasn’t exactly sure if my car was going to be finished anytime soon or no. I was told they were finishing up, finishing up turned out to be 30 minutes of me standing and waiting thinking it was going to be 5 minutes tops. More
Excellent customer service. Amazing and friendly staff. The team makes me feel welcome every time I come in to get my car serviced. Thank you for all that you do!!! Amazing and friendly staff. The team makes me feel welcome every time I come in to get my car serviced. Thank you for all that you do!!! More
LET ME JUST SAVE YALL THE HIGH BLOOD PRESSURE, THE LIES, THE INCONSISTENCY...DONT GO HERE. JUST DONT WORRY ABOUT THEM PUTTING BUBBLE GUM ON YOIR ENGINE SO YOU CAN COME BACK EVERY THOUSAND MILES. DON'T STRES THE INCONSISTENCY...DONT GO HERE. JUST DONT WORRY ABOUT THEM PUTTING BUBBLE GUM ON YOIR ENGINE SO YOU CAN COME BACK EVERY THOUSAND MILES. DON'T STRESS YOURSELF. GO TO A NICE, FAIR DISCRIMINATION FREE LOCATION AND GET YOUR CAR FIXED. 2024 HAS BEEN A POOP SHOW WITH THIS LOCATION AND THEY HAVE NOTHING POISITIVE TO BRING YOU. I AM CONFUSED...SINCE WHEN IS IT A CUSTOMER'S PROBLEM THAT THE DEALERSHIP IS SHORT STAFFED? YEAH JESSIE THIS IS FOR YOU. JESSE AND HIS PORTUGESE CUSTOMER TRIED TO DOUBLE TEAM ME BECAUSE THEY WERE UNAWARE THAT I HAD TRANSLATION TECHNOLOGY ON MY PHONE. I HEARD THE DISRESPECT. THE CALLINE ME CRAZY, THE SAYING "SEE THEY DONT UNDERSTAND ". JESSIE. WHO IS THEY? YEAH...PEOPLE OF COLOR IS THEY. I DO NOT TOLERATE ANY LEVEL OF DISRESPECT AND HONESTLY...I WISH I NEVER DEALT WITH JESSIE. FROM DAY ONE HE PUSHED ME OFF ON ANOTHER CUSTOMER. THEN IN AN ATTEMPT TO RUSH ME AWAY, HE SAID OH THIS IS ABOUT THE KIA SOUL...WRONG VEHICLE. IM TRYING TO GET HIS ATTENTION AND I BECOME THE VILLAIN?!??!?!?! NO. UNACCEPTABLE. More
Friendly and helpful service. I always leave feeling secure and comfortable about my car. I will be back again for my next oil service! I always leave feeling secure and comfortable about my car. I will be back again for my next oil service! More
Outstanding, professional, Solving customer problem/service. Great customer skills. Louis is a great asset for your teams problem/service. Great customer skills. Louis is a great asset for your teams More
Everything was good. Things can be better if going more into detail about what’s going on. Other than that service was great Things can be better if going more into detail about what’s going on. Other than that service was great More