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Greenway Kia West - Service Center

Orlando, FL

4.2
1,817 Reviews

1,817 Reviews of Greenway Kia West - Service Center

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December 28, 2024

The service was fine but the communication was clear so I wasn’t exactly sure if my car was going to be finished anytime soon or no. I was told they were finishing up, finishing up turned out to be 30 minute More

by leahjillian13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 29, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced, Leah. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 28, 2024

Excellent customer service. Amazing and friendly staff. The team makes me feel welcome every time I come in to get my car serviced. Thank you for all that you do!!! More

by ealfino7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Service Dept
Dec 30, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West consistently provides you with excellent service and a welcoming atmosphere. Thank you for your kind words, and we look forward to seeing you again soon!

December 27, 2024

LET ME JUST SAVE YALL THE HIGH BLOOD PRESSURE, THE LIES, THE INCONSISTENCY...DONT GO HERE. JUST DONT WORRY ABOUT THEM PUTTING BUBBLE GUM ON YOIR ENGINE SO YOU CAN COME BACK EVERY THOUSAND MILES. DON'T STRES More

by jessica.brown8787
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jessie
Dec 28, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Dec 28, 2024 -

jessica.brown8787 responded

Hello, Absolutely. Which number should i call?

Jan 03, 2025 -

Greenway Kia West responded

Jessica, please contact our Service manager at 407-443-4791. Thank you.

December 27, 2024

Friendly and helpful service. I always leave feeling secure and comfortable about my car. I will be back again for my next oil service! More

by Cert 20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres, Elizabeth Frye
Dec 30, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to know our team made you feel secure and comfortable about your car. We look forward to seeing you again for your next oil service!

December 27, 2024

Me fascina el servicio de reparaciones y la amabilidad de los empleados de servicio y el Señor Jessy super More

by fonsecacarmen616
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessy de servicio y reparaciones
Dec 27, 2024 -

Greenway Kia West responded

Nos alegra saber que el servicio de reparaciones y la amabilidad del equipo en Greenway Kia West fueron de su agrado. Gracias por destacar a Jessy! Estamos aquí para ayudarle cuando lo necesite, Carmen.

December 27, 2024

Jesse customer service was amazing 👏 he made sure I was okay he filled me in on any updates with my service More

by Irenefoster8891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 30, 2024 -

Greenway Kia West responded

Irene, we're delighted to hear that Jesse provided you with amazing customer service at Greenway Kia West. Thank you for sharing your experience!

December 26, 2024

Excelente atencion y servicio recibido Sus trajadores son personas muy amables. Espero volver cuando necesite de sus servicio. Gracias More

by Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio
Dec 27, 2024 -

Greenway Kia West responded

Franklin, gracias por compartir su experiencia con nosotros en Greenway Kia West. Nos alegra saber que ha recibido una excelente atención y servicio de nuestro equipo amable. Esperamos verle nuevamente cuando necesite nuestros servicios!

December 26, 2024

Outstanding, professional, Solving customer problem/service. Great customer skills. Louis is a great asset for your teams More

by stand.appolon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Greenway Kia West responded

We're delighted to hear that Louis provided outstanding service and showcased great customer skills at Greenway Kia West. Thank you for recognizing his efforts, we're proud to have him on our team!

December 25, 2024

This dealership is filled with people who are courteous and knowledgeable. Even the waiting lounge was nice clean and peaceful More

by cal.white3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 26, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our courteous and knowledgeable team at Greenway Kia West. It's great to know you found the waiting lounge clean and peaceful too! Thank you for sharing your feedback!

December 24, 2024

Everything was good. Things can be better if going more into detail about what’s going on. Other than that service was great More

by Elysia.goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony was great , Mark Foster
Dec 31, 2024 -

Greenway Kia West responded

Elysia, thank you for your feedback! We're glad to hear the service was great at Greenway Kia West and appreciate your suggestion on providing more detailed information. We'll work on that for future visits!

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