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Greenway Kia West - Service Center

Orlando, FL

4.2
1,810 Reviews

1,810 Reviews of Greenway Kia West - Service Center

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November 25, 2024

It was okay nothing more to say. Thanks will be back again. Fifth teen words too long More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 25, 2024 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this review, thank you!

November 25, 2024

The staff was great and friendly, they had my car ready in the time frame they gave me. More

by ADRIANAHENAO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Nov 25, 2024 -

Greenway Kia West responded

We love seeing 5-star reviews for our team here at Greenway Kia West. Thanks for the kind words!

November 25, 2024

Worst service ever was lied to and ignored got my vehicle back worse than before More

by Troynfutch86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank service advisor
Nov 25, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 25, 2024

good service just to expensive with a coupon. they don't do coupon matches smh More

by SHEBAS1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Nov 25, 2024 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a review. We are happy to hear you enjoyed your service and appreciate the feedback regarding our prices. If you need any further assistance with the coupons, please don't hesitate to reach out.

November 24, 2024

Bad service lier take customer money I bring my car there they can't even all problems with car they will lie to you take ur money send u somewhere else pay no information More

by guerdygerminal11
Recommend Dealer
No
Employees Worked With
Bad service
Nov 25, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 24, 2024

The customer service was amazing I enjoy being there and the time it took was in a timely manner Thanks KIA More

by petersonkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Greenway Kia West responded

We're delighted to hear you had an amazing experience with our team at Greenway Kia West! Thank you for the kind words and support. Safe travels!

November 24, 2024

Our Sedona broke down while we were on vacation. The prices were excessive and customer service was well below expectations, they simple do not have an adequate number of service advisors for there More

by jenhowe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 25, 2024 -

Greenway Kia West responded

Jen, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 23, 2024

Customer service was very nice! They stayed in contact with me and let me know what’s going on with my vehicle. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky
Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that our team at Greenway Kia West kept you informed and provided great customer service. Thanks for sharing your experience with us!

November 23, 2024

Excellent professional customer service. The team members work well together, and we received great service. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Nov 25, 2024 -

Greenway Kia West responded

Vicky, we're delighted to hear that you received excellent service from our team at Greenway Kia West. Thank you for sharing your experience with us!

November 23, 2024

Kind respectful they explained to me all my questions about my kia soul and it problems More

by phernandez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony nuguyga
Nov 25, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

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