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Greenway Kia West - Service Center

Orlando, FL

4.2
1,813 Reviews
Call Service Center (844) 706-0067

1,813 Reviews of Greenway Kia West - Service Center

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October 15, 2024

My experience was great , Jesse was a great help and he even gave me a discount. He kept me updated and has great hospitality and customer service More

by azariahadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Jesse provided excellent service and hospitality during your visit to Greenway Kia West. It's fantastic that he could assist with a discount as well! Thank you for sharing your experience, and we hope you're enjoying the new ride!

October 15, 2024

Great service Department! Jessica was terrific! Quick service and great prices. Saved a lot of money from fixing a loose part versus replacing it. Mechanics are great! More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Tony, Marti and Mark
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Oct 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica and our service team at Greenway Kia West provided you with such a positive experience. Thank you for sharing your feedback!

October 15, 2024

Tony was nice and helpful he made my experience wonderful and he made me feel welcome and he got me in and out with the service of my car and he keep in touch. Thank you Tony More

by raquelparedes1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 16, 2024 -

Greenway Kia West responded

Raquel, we're delighted to hear that Tony made your experience at Greenway Kia West so welcoming and efficient. Thank you for sharing your positive feedback!

October 14, 2024

Great customer service from Jessica. She was very helpful and understanding. Great employee. Thank you. More

by colson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 15, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica provided you with helpful and understanding service at Greenway Kia West. Thank you for taking the time to share your experience!

October 14, 2024

Service technician left oil all over my engine and windshield. Didn’t took good care of my vehicle. I’m very disappointed. I was expecting a better service from the mechanics. More

by Bienvenido Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Service Department
Report | Print
Oct 15, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 14, 2024

Horrible customer service every time I come to Kia West the customer service reps are not professional at all More

by BROOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None are here
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Oct 15, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution, Brooke.

October 12, 2024

Mr Tony was great very professional and kept us informed Additionally other staff members that we encountered were polite and helpful More

by nealanthony41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service members were excellent
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Oct 15, 2024 -

Greenway Kia West responded

Thank you for the wonderful feedback, Neal! We're delighted to hear that Mr. Tony and our team at Greenway Kia West provided such a professional and helpful experience. We appreciate your support!

October 12, 2024

It was too small and they need more space and was a bit risky to get in and out More

by rjsekf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 15, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback with the Greenway Kia West team. We appreciate your review, and if you need anything else, please let us know!

October 12, 2024

Everything was wonderful. Very attentive. On point. Excellent service and very professional. I will definitely recommend it.. More

by MARIPOSA7507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 15, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a wonderful experience with our attentive and professional team at Greenway Kia West. Thank you for recommending us, and we look forward to serving you again in the future!

October 12, 2024

If you could get upfront estimates would really help and if the person working on your car could speak with you for recommendations and what’s going on with your car because relayed messages just aren’t the More

by Christina King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 15, 2024 -

Greenway Kia West responded

Christina, thank you for your feedback. We appreciate your suggestions and will certainly take them into consideration to improve our service at Greenway Kia West. If there's anything else we can do for you, please let us know!

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