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Greenway Kia of Riverchase

Pelham, AL

4.2
566 Reviews

2200 US-31

Pelham, AL

35124

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566 Reviews of Greenway Kia of Riverchase

November 17, 2016

Work not done So I took my car into be serviced at Riverchase Kia, where I bought it, and I paid for my wheels to be rotated, only to get home and know for a fact More

by Aaron20
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tracy Hambrick, Season Stockton
Nov 21, 2016 -

Greenway Kia of Riverchase responded

Aaron, thank you for bringing this to our attention. We strive to provide top-notch service and never want you to leave our dealership feeling unsatisfied. Our Service Manager, Frank McCauley, would greatly appreciate the opportunity to speak with you and work towards a resolution. Please give him a call at 205-987-6518. Thank you for your business, and we look forward to hearing from you.

November 17, 2016

Another Good Experience I bought my second car from Riverchase last night, and I couldn't be more satisfied with the experience. Lionel Lee was patient, thorough and charisma More

by Mszecole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth in IT, Lionel Lee
Nov 21, 2016 -

Greenway Kia of Riverchase responded

This is fantastic to hear! We are delighted that Lionel made your experience wonderful by listening to your needs and finding the perfect car for you. Thank you for your business, and we hope to see you again soon (maybe with some cookies in hand)! Enjoy your new car!

November 16, 2016

16th year old birthday Great customer service and hassle free shopping. No pressure from our sales man, Mark Pierce. He was extremely helpful and very friendly. He made o More

by Chlobromom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Woody, Mark Pierce
Nov 17, 2016 -

Greenway Kia of Riverchase responded

Thanks for your incredible feedback! It is always wonderful to hear how our team is doing and we are delighted that Mark made your car buying experience enjoyable. We appreciate your business and are so happy that you will be back to work with Mark and the rest of the Riverchase Kia team again!

November 15, 2016

a great day when we arrived we were greeted with a smile and a hearty handshake. Teddy Frye was that salesperson, he was instrumental in us getting our car, he w More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Nov 16, 2016 -

Greenway Kia of Riverchase responded

This is wonderful to hear, Catherine! Teddy is an instrumental part of our team and we are delighted that you enjoyed his excellent service and persistence to get you in your new car. Thanks for choosing Riverchase Kia and we hope you'll be back to work with Teddy and the rest of our brilliant team again! Safe travels in your new Kia!

November 14, 2016

Very friendly service. And took a very personal touch. The salesman, Teddy Frye, was very assertive and took me through all options. He focused on what my needs where and helped me to select the perfect fi More

by Christopher Alley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Nov 15, 2016 -

Greenway Kia of Riverchase responded

Congratulations on your new car, Christopher! We are thrilled that Teddy provided excellent service and helped you find the best car for you and your family. Thank you for your business and we look forward to seeing you during your next visit!

November 13, 2016

Review This was my second car to be purchased from Riverchase Kia. My dealer was courteous kind and answered all the questions I asked of him. I would recom More

by Kindmary49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Nov 14, 2016 -

Greenway Kia of Riverchase responded

Thank you for choosing Riverchase Kia to purchase your new Kia! We value you as our customer and appreciate your recommendation of our dealership. Please don't hesitate to give us a call if we can be of assistance in the future. Enjoy your new car!

November 13, 2016

Awesome atmosphere! He was straight forward. Handled all of my questions with concern and consideration! gave me logical advice. I had a blast buying my new car. This man More

by BlueCarGirl18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Nov 14, 2016 -

Greenway Kia of Riverchase responded

Thanks for your wonderful comments about Teddy! He is a fantastic member of our team and hearing that he made your car buying experience a blast is awesome. We are absolutely thrilled that you enjoyed your visit and hope that you love your new car! Please come back and see us again!

November 12, 2016

Excellent salesman I was very satisfied with my experience with river chase Kia and my sales rep Teddy. Teddy went out of his way to help get my new Kia Optima finance More

by Elmore213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Frye
Nov 14, 2016 -

Greenway Kia of Riverchase responded

Thank you for taking the time to share about your excellent buying experience with Teddy here at Riverchase Kia! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

November 10, 2016

Amazing experience! This was my first time purchasing a Kia...a brand new car at that! Mr. Henry was AMAZING!! He was so nice, personable, and answered all of my question More

by davis,april1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Henry
Nov 11, 2016 -

Greenway Kia of Riverchase responded

Congratulations on your first brand new Kia, April! It is so exciting that you found the perfect car and that Mr. Henry took such amazing care of you throughout your car buying experience. We really enjoyed working with you and appreciate your business. Please don't hesitate to come visit us for any of your future car needs. Safe travels in your new Sportage!

November 09, 2016

Fun, exciting, and so much comfort LAMAR BLACK WAS AWESOME! HE WAS VERY ADAMENT TO GET ME WHAT I WANT AND AT A GOOD PRICE. HE WORKED HARD FOR ME TO GET ME IN A KIA THAT DAY I PULLED OFF More

by Swebb1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamar Black
Nov 10, 2016 -

Greenway Kia of Riverchase responded

Congratulations on your new car! We are thrilled to hear that Lamar worked hard to give you a wonderful car buying experience and got you in the perfect car for a great price. Thanks for choosing Riverchase Kia and we wish you safe travels in your new Kia!

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