Gregory Hyundai

I had a horrible experience at this dealership. They had no respect for my time spending hours going back and forth between the salesman and the manager to conduct negotiations. To make matter much worse, no respect for my time spending hours going back and forth between the salesman and the manager to conduct negotiations. To make matter much worse, after finally agreeing to my price they added on an extra $700+ by charging the destination fee on top of the price negotiated for the car. We had started the negotiation from the sticker price that already included the destination fee. You can see how that is a dishonest trick to try to give the customer the impression that they are getting a better deal then they are. I ended up not buying a car from them because they were disrespectful and clearly trying to take advantage of me as opposed to make me happy. I would never recommend that anyone ever go to this dealership. More

I'm surprised at the negative ratings for this dealership, as my experience could not have been much better! I visited several times to test drive 2 different car models, and when it came time to dealership, as my experience could not have been much better! I visited several times to test drive 2 different car models, and when it came time to talk numbers, Keith gave me a great price without any pressure at all to "buy today" -- as some other dealers did. I contacted him several times with questions, and he answered them all, still with no pressure. I confirmed everything and came in to make the purchase - and at that point I was offered a very fair price for my trade-in, and we completed the transaction. The finance person was exerted some pressure to purchase the extended warranty, but he did not go overboard. I wanted to purchase a couple of accessories for the car, all-weather floor mats for winter and an iPod cable, and they were both in-stock and fairly-priced. I'm very happy with the vehicle I purchased, which was a 2010 Hyundai Sonata GLS, I'm very happy with the price, and I was even more pleased that the whole process was done fairly and pressure-free. More

I BOUGHT MY CAR FROM GREGORY HYUNDAI AND RECEIVED BOTH THE BEST SERVICE AND THE BEST DEAL ON MY 2009 HYUNDIA SONATA BACK IN JULY OF 2008. EACH TIME I CALL WITH A QUESTION, OR GO IN FOR A ROUTINE OIL CHAN THE BEST SERVICE AND THE BEST DEAL ON MY 2009 HYUNDIA SONATA BACK IN JULY OF 2008. EACH TIME I CALL WITH A QUESTION, OR GO IN FOR A ROUTINE OIL CHANGE ALL THE EMPLOYEES ARE SO KIND, AND HELPFUL. I WOULD HIGHLY RECOMMEND BUYING A CAR FROM GREGORY HYUNDAI!!! More

This dealer has a bad rep from the Mauro days of owning the huge auto mall in Kenosha (my personal experience included). He put his kid Greg in charge of this one and it is more of the same. We test drov the huge auto mall in Kenosha (my personal experience included). He put his kid Greg in charge of this one and it is more of the same. We test drove a car with a sales guy who knew little about the cars he was selling. When we got back the sales manager was sneaking around behind us and glaring at the salesman. I went back a second time and it was more of the same. I was talking to the sales guy outside and there is the sales manager sneaking around behind me interfering with the salesman and ruining any chance of a sale! Long live the reputation I guess? More

I urge everyone to read the reviews of this dealership. I am 58 years old and have purchased many new and used cars through out my life and this was the most incompentant group I've ever experienced. The sal am 58 years old and have purchased many new and used cars through out my life and this was the most incompentant group I've ever experienced. The salesman was nice enough but the attidue of the sales/general manager was unbelievable. I would not go back to the Gregory dealership if they were giving me a car. More

This was absolutely THE most negative experience I've ever encountered with a car dealership. My daughter and I arrived to look at a used car from cars.com. The car had been sold, but they had another. W ever encountered with a car dealership. My daughter and I arrived to look at a used car from cars.com. The car had been sold, but they had another. We were interested in a 2007 Jeep Compass. Greg Brodsky introduced himself, I knew his mother- we thought we were off to a good start. Keith the salesman had no clue which car was which; we told him. We went for a test drive, then came back to talk numbers. Keith and Greg were jumbling numbers back and forth and asking us to "sign a note of intent" on the back of a piece of paper if they could get the payment down to what I was comfortable with. They then asked for my credit card to show that we were serious. When Greg arrived at EXACTLY my comfort price, he said he wasn't sure if the owner was going to accept it, but that he'd try. They continously pushed me to make a final decision. I said I needed to go to lunch, and Keith offered for us to drive it to lunch. He called halfway during lunch, saying someone else was interested in the car. By the end of lunch, decided to take it, and walked back into the dealership ready to make a deal. Greg looked at us and said, "We just sold the car to someone else." I thought he was joking- I still had the keys in my hand. After a moment of absolute shock, I asked him to explain- he said- someone offered more. I got up to leave- and he said, "Well, maybe we can make it work, but you have to pay $1000 more...I said that wasn't what he had quoted- and he blew it off, saying it was too bad- that the owner never confirmed the price. I was in total shock......Told them their policy was just bull. About ten minutes later, I called the owner, and said- I'm the woman who was just in there about your Compass. He said, "Yeah, I've already heard your story." I reiterated that he did not hear it from me- and he blew me off- each time I tried to explain what this felt like, he interrupted me- so many times I actually screamed at him to stop talking. He was dismissive and beligerant to me....and told me that the salesman Keith had tried to take the car back from me during lunch, and I had shooed him away. This was a bold lie! He had never found me at lunch- he called and asked when we were coming back. He also said Keith had told me to take it for 10 minutes- another lie. My daughter and I left and went to South Oak Dodge in Matteson, IL. I have not bought a car yet, but their ethics were in place and could not have been more straight forward. I would not, under ANY circumstances, trust or do business with ANYONE at Gregory Auto. More

The salesman, Bill, was not particularly knowledgeable, tho a nice enough fellow. But when it got to the price part, Pete, the manager, appears--and the deal was off. He wouldn't give me a straight answer tho a nice enough fellow. But when it got to the price part, Pete, the manager, appears--and the deal was off. He wouldn't give me a straight answer about a price. He told me to shop around and then I'd come "begging" back to him. Sorry, Pete, I don't beg for a car. This is a buyers' market, in case you haven't noticed. Poor Bill, you killed the sale for him. More

I advise anyone to stay away from this dealership. They have alot of inventory,but do not know they basics of customer service, or common courtesy. Greg Brodsky raised the price he quoted me over the phone have alot of inventory,but do not know they basics of customer service, or common courtesy. Greg Brodsky raised the price he quoted me over the phone. I still bought the car as they had what we needed and we needed the car. I reget it every day. Even though they knew what car we wanted and the price it took the 6 hours to complete all the paperwork. They never went over all the features of the car. Greg never thanked us instead was very cold to us after he made the sale. The finance guy Peter Denbroeder was fine that day however he forgot to have us sign the credit report. Instead of calling us and saying he was sorry and asking us to come back. He called us 3 weeks later said WE forgot to sign them. Then told his boss it took 3 weeks to get ahold of us because we told him we were waiting for an insurance check. Total lie! When I confronted Pete about the insurance check he still did not appoligize instead was extremly rude to me. I talked to the President Greg Mauro about all this. He said sense you liked your sales man Bill Schlentz make sure you give us a good review on your hyundai survey because it only reflects on him. He also gave me a generous FIVE DOLLAR GIFT CERT for fudruckers. He totally stands behind this rude and unprofessial behavor of his sales manager. He does not seem to belive in customer service after he gets his money!!! Please be very careful dealing with Greg Brodsky. The only nice guy there was Bill Schlentz. More

They are liar... Can't trust them what they tell you... they offered me price through email in writing. When i schedule appointment and visit then they didn't have car color they told me they have in stock they offered me price through email in writing. When i schedule appointment and visit then they didn't have car color they told me they have in stock. They refuge to sell the car at a price they offered me. They are looking for serious law suits. More

This dealership has a sales manager, Greg Brodsky, who has very questionable ethics. They do the bait and switch. We were to the point of having a deal and being ready to write a check when Greg said "tha has very questionable ethics. They do the bait and switch. We were to the point of having a deal and being ready to write a check when Greg said "thats not the price." He is a bad apple and then the dealership management stands behind him. Be careful with this company More